Casual Arts Officer – Front Of House

Casual Position

Exciting opportunity to join a passionate and highly motivated community focused team, with an aim to support, develop and promote the local arts industry, and contribute to the identity and vibrancy of our community.

About the Position

Under general direction with assistance available from senior officers, the Casual Arts Officer – Front of House is responsible for a range of duties, working at the Arts Centre and/or Sauerbier House including:

• Providing strong customer service to all attendees.
• Support for events such as exhibition openings and performances, including set up, packing down and general event preparation. Providing point of sale for ticket and art sales, opening, and closing the art galleries, and liaising with and supporting hirers.
• Providing information about events and programs to patrons.
• Responsible cash handling and managing cash floats.

About You

Your knowledge of the arts and the local area will inform your ability to provide valuable customer service for patrons, volunteers and visitors. 

You will have a strong customer service focus with highly developed interpersonal skills and the ability to relate to people from various backgrounds, also working well with volunteers. In addition, you will be able to work well as part of a collaborative team to contribute to the identity and vibrancy of our local arts community.

Key Selection Criteria:

1. General knowledge of the arts industry.
2. An ability to provide relevant solutions to customer queries, in line with correct procedures.
3. Cash handling and experience with a Point of Sale system.
4. Ability to prioritise and organise tasks to meet organisational requirements.
5. Demonstrated commitment to customer service with the ability to relate to people from various backgrounds.
6. Well-developed verbal and written communication skills.
7. Demonstrated commitment to teamwork and the maintenance of a supportive work environment.

Working for Council

Some of the benefits of working with us include:

• Working in a professional and experienced team
• An expansive health & wellbeing program
• Free parking
• Interesting and varied arts events and activities

If, after reading the position description you have any queries, or require further information please contact Tim Rollason, Arts Centre Coordinator on (08) 8326 5***.

Applicants will be assessed based on their ability to demonstrate relevant experience for the position and alignment with the City of Onkaparinga’s Values and Behaviours.

To apply please submit a resume and cover letter telling us how your skills and experience meet the Key Selection Criteria detailed within this advertisement, as well as copies of your relevant qualifications.

Aboriginal and Torres Strait Islander people, persons with a disability and youth are encouraged to apply for this role.

The City of Onkaparinga advises that the recruitment process includes a medical assessment, confirmation of experience and stated qualifications and may also include psychometric testing.

The successful applicant must possess and provide a current Department of Human Services (DHS) ‘Not Prohibited’ Working with Children Check prior to offer of employment.

Applications close – 5pm Tuesday 30 April 2024