Casual Medical Receptionist In A Busy Clinic

Mascot Medical and Dental Centre is a busy, privately owned large general medical practice in the heart of the Mascot shopping strip. The clinic has been serving the community since 1989 and has a very large and loyal following. We are passionate about providing quality health care to our patients.

An opportunity has arisen for an experienced and motivated Casual Medical Receptionist to join our friendly team for around 8 - 12 hours per week spread across 2 shifts. You must have excellent communication and customer service skills, be able to work under pressure in a busy clinic and be able to multitask.

The ideal person will have:

• Previous experience as a Medical Receptionist in a large busy medical centre
• Excellent computer skills
• Prior experience with practice management software such as Best Practice or similar
• Experience with Medicare and HiCaps billings
• Ability to multi task and perform under pressure with strong attention to detail
• Flexibility in working hours and able to fill in for sick and holiday leave
• Ability to work autonomously as well as within a team
• Excellent customer service skills and effective interpersonal skills
• Honest, reliable and a strong team player
• Able to work in Australia without limitations or restrictions

Key Responsibilities include:

• Answer telephone calls, check voice mails, schedule appointments, process patient billings
• Take payment, manage claims to Medicare and DVA, processing of workers compensation claims
• Liaise with patients GPs and other health professionals in a professional manner
• Perform specific duties as required by doctors (e.g. collecting refreshments and lunch)
• Ensure consulting rooms are stocked and remain neat and tidy throughout the day
• Contribute equitably to maintaining the cleanliness of the practice (including reception area, waiting room, doctors rooms, bathrooms, kitchen and front and back exterior areas )
• Other administrative duties as deemed necessary for the running of the practice as directed by the Practice Manager

The clinic is open 8am - 8pm Mon-Thu; 8am – 7pm Fri and 9am – 1pm Sat. Candidates need to be flexible with their work hours to be considered.

Applications should be by CV and cover letter detailing your experience as it relates to the essential criteria and your availability. Only those who meet the criteria will be contacted