Casual Hourly Rate: HEW 1 ($36.05 + superannuation)Employment Type: CasualLocation: Geelong Waurn Ponds CampusAbout the Role:Join our reception team to deliver an exceptional customer experience to all guests, from the moment of reservation to check-out.To be successful, you'll have:
- Customer service experience, ability to greet and liaise with stakeholders at various levels would be highly regarded.
- Multitasking skills and the ability to meet deadlines with a high degree of attention to detail.
- Confidence in using Outlook, Word and Excel.
- Previous experience with a hotel booking system would be highly regarded.
- Excellent interpersonal skills, both verbal and written.
- Excellent presentation.
- A proactive solution focused attitude.
- The role requires the incumbent to apply and maintain a Working With Children Check.
- Greet guests warmly, guide them appropriately, and address their requirements and queries from arrival to departure.
- Booking meeting rooms accordingly.
- Ensuring accuracy of bookings, room allocations and communications.
- Liaising with the front office, kitchen and housekeeping teams.
- Provide administration support to the events team.