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SalaryIt's fun to work at a company where people truly believe in what they are doing!Job Description:Job SummaryTranscribers are responsible for the accurate and timely production of transcript in various styles and formats, utilizing a variety of audio types and production and research tools. Transcripts must be produced in accordance with contractual and client-driven deadlines with a focus on quality and accuracy. Productivity levels, as directed by the business, must be maintained at all times. Transcribers must maintain clear communication with colleagues via various channels and must work collaboratively with other Court Reporting teams to facilitate the successful delivery of service to our clients. Transcribers are responsible for undertaking the requisite research to ensure the accuracy of their transcript, utilizing any available supporting information and maintaining glossaries for all work produced. All Transcribers are subject to quality and productivity assessments and are responsible for actioning any feedback provided.Essential Job ResponsibilitiesProduce high quality transcript in accordance with delivery deadlinesProofread all transcripts prior to submissionUtilize all available supporting information to ensure accurate transcriptionEnsure glossaries are kept up to dateUndertake cross-training on a variety of jurisdictions as directed by the businessMaintain familiarity with various audio playback platforms such as Liberty, FTR, VIQMaintain familiarity with all production tools (TOPS/macros, etc.)Maintain productivity levels as directed by the businessMaintain close communication with other transcribers and Transcript Manager/CoordinatorMaintain close communication with Monitoring team, providing constructive feedback on audio quality/logs when necessaryAction any feedback provided by the QA Lead Analyst or Transcript Manager in relation to quality or productivityParticipate in ad-hoc projectsPartake in periodic performance reviews with Transcript ManagerPartake in annual security and compliance trainingAbility to work outside standard business hours if requiredEnsure communications are clear, concise, and in line with business requirementsFoster and promote a safe and healthy work environment, maintaining safe work practices at all times, and to work within and comply with Company safety policies and proceduresQualifications & CharacteristicsTyping speed minimum of 75 wpmExcellent English vocabulary and grammar skillsGood general and local knowledgeExceptional hearing and comprehensionComputer literateCollaborative team memberFlexibility and responsivenessAttention to detailHigh school graduateSix months to one year basic office administrationIf you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.
