Cellar Door Supervisor

Cellar Door Supervisor

About Us

For three generations the Taylor family have crafted great Australian wines in the Clare Valley, South Australia. We understand that truly great wines are made in the vineyard and that the art of fine winemaking is to respect and capture the essence of the vineyard site and to highlight the unique varietal expression of each grape variety.

The Role:

Based at the Auburn Winery and as part of a Cellar Door restructure, we have an exciting new opportunity for an energetic and vibrant person to lead our fantastic Cellar Door team. Reporting to the Cellar Door Operations Manager, the Cellar Door Supervisor will oversee the various day to day functions of Cellar Door, ensuring our visitors are provided with a friendly and positive experience to share with their friends and family. In this role, you will be responsible for

• Overseeing the various day to day Cellar Door Sales and customer service functions, ensuring delivery of the highest quality visitor experience so that Cellar Door visitors leave with a connection to the Taylors family brand and wines.
• Inventory and stock control management processes and
• Assist the Cellar Door Operations Manager with the coordination, execution, and hosting of events as required.

What you bring to the Role:

This is an exciting opportunity for a positive, proactive and results orientated leader who has experience, commitment, and success in leading, motivating, and inspiring teams within the hospitality industry. To excel in this role, you will have the following key competencies –

• Hospitality/Customer Service & Cellar Door Sales experience with a passion for wine.
• Current Responsible Service of Alcohol accreditation.
• Exceptional interpersonal and communication skills to deliver respectful and friendly communication, whilst taking a collaborative approach for positive outcomes.
• A desire to take on new opportunities as well as difficult challenges or conversations with a sense of urgency, energy, and enthusiasm.
• High level attention to detail, time management and logistical planning skills
• Work in a manner that is conducive and compliant with all WHS & Food Safety practices and company policies and procedures.
• The flexibility and adaptability to work over a 7-day roster/period and assist team members as required.
• Exhibit Taylors RIPPIR Values (Respect, Integrity, Performance, Partnership, Innovations & Recognition)

Other key skills and experience include:

• Advanced computer skills including MS Office Suite is highly regarded.
• Certified Trainer & Assessor
• Wine appreciation qualifications (e.g. WSET) highly desired but not essential
• Event Management experience desired but not essential

An attractive remuneration package will be negotiated with the successful candidate.