Central Coast Council Administration Support Officer

Is Administration Support your passion? Do you love to identify unique solutions to problems? We are currently seeking 4 new Administration Support Officers and if you have these skills this might be your chance to rewrite the future with us.

• Work in a dynamic and customer focused team
• Permanent full-time - 4 positions available 
• Balance your life with a 9 day fortnight
• Flexible work arrangement options are available

About the role

As an Administration Support Officer working within Water and Sewer, you will provide administrative support to Section Managers including document creation and management, database updates and review, customer support, assisting with the organisation and documentation of meetings, and electronic document management.

This position is required to provide quality customer service and create value for the community.

Key duties of the role:

• Effectively and efficiently perform administrative duties associated with Council's registers and databases including Oracle ERP, corporate records, Works Management Systems, Asset Management Systems, Safety Management Systems and procurement systems
• Ensure all Central Coast Council’s policies and procedures are adhered to, including relevant legislations
• Prepare systematic and ad-hoc reporting as required to support management regarding KPIs, legislative, regulatory, financial and operational requirements
• Provide efficient administration services to effectively coordinate professional and technical staff within and across Water and Sewer teams
• Assisting in the onboarding of new staff and familiarisation to the business
• Understand the team objectives and respond proactively to changing circumstances and adjust plans and schedules when necessary

To be successful in this role, you will have:

• Certificate III in Office Administration or related field OR demonstrated equivalent qualifications
• Experience in a similar manager support role in a large sized organisation
• Knowledge and experience in the use of Microsoft programs, electronic record management systems, asset management systems and other computer-based systems
• Proven experience in customer service providing a high level of administrative support, multitasking and the ability to communicate effectively with staff at all levels
• High level of accuracy with a focus on attention to detail
• Demonstrated working knowledge of budgets

Our position description provides more information for you to learn more about this role.

Other important information

• The salary range for this position sits between $63.6k - $76.4k + superannuation
• This is a Permanent full-time
• This role will be able to access a 9 day fortnight.
• We are able to offer hybrid and flexible working conditions for this role. 

Council will be creating an eligibility list from this recruitment process and may utilise this eligibility list to fill other permanent or temporary vacancies.

Extra benefits

At Central Coast Councilwe provide team members with a range of extras that help them balance their life when they need it. Fitness Passports give access to a range of gyms. Wellbeing leave can be accessed twice a year to tick off something that means something to you - volunteering, health check ups, a 'me day' to refresh you. And an Employee Assistance Program that offers a range of wellbeing initiatives to help you and your immediate family.

Other extras include:

• Long service leave after 5 years of continuous service
• Free flu vaccination program
• Time provided for you to do annual skin cancer screening, Breast screen and blood donations
• Access to professional development with career development and learning programs through various platforms
• We reward and recognise our staff with our Cheers program
• Novated leasing partnerships. 

Central Coast Council is committed to the goals of equal opportunity employment. We aim to provide a work environment for our employees that fosters equity, diversity and respect.

Council is committed to providing safe environments that protect the physical, emotional, cultural and social wellbeing of children on the Central Coast.

Central Coast Council is ideally located on the northern fringe of Sydney and just an hour's drive from Newcastle, the Central Coast offers one of the best places in Australia to live and work. The Central Coast is one of the fastest growing regions in NSW, the third largest Local Government Area (LGA) in NSW and the 6th Largest LGA in Australia. 

Central Coast Council is the third largest water utility (or water and sewage service) in NSW servicing 139,000 homes and businesses in a growing region.

How to apply

We have put together some additional resources to help you apply for a role at Central Coast Council.

To lodge your application, please follow these steps:

1. Answer the on-line questions shown below.
2. Attach your resume 
3. Attach your qualifications and licences.

Once your application is successfully lodged you will receive an automated response sent to your e-mail address. If a response is not received this means that your application has not been successfully submitted and you will need to lodge another application.

If you require assistance to lodge your application please contact our Talent Acquisition team by emailing recruit@centralcoast.nsw.gov.au to discuss what reasonable adjustments you may need. If you are deaf, hearing or speech impaired, you can contact us through the National Relay Service TTY call 133 677 or Speak & Listen 1300 555 727.

Applicants who are selected for interview will be contacted by phone or e-mail. For further instructions please click here. 

You will have the ability to save your application as you go using the 'Save Application' button. You can start an application and return to it later via the automatic follow-up email once you have the time and required information at hand to finalise your application.  

If you don't have access to a computer or electronic device, you can lodge your application at any of Council's Library locations. Pre-book a free 1-hour computer timeslot by contacting your nearest library https://www.centralcoast.nsw.gov.au/libraries/our-branches or ask at the enquiry counter.

PLEASE NOTE: We will not accept unsolicited resumes or applications being presented by recruitment agencies.