Centre Manager - Western Suburbs Melbourne

Are you a passionate and people-focused leader ready to make a splash in your career? BlueFit is on the lookout for an exceptional Centre Manager to join our mission of Inspiring Community Activity!  

Why BlueFit

Our passionate leaders drive the business forward, prioritise staff well-being and provide clear strategic direction.  Whether you have a background in leisure, hospitality, retail, or any other customer facing industry, we invite you to step into a sector that is essential to the wellbeing of our communities. 

We value solution-minded people who place the customer experience at the forefront of everything they do. We invest in our people, seeking ways to nurture expectational performing teams. We believe in treating each other with respect, we work hard, have fun and above all, support each other.  

Benefits Include:

• Unlock your professional potential with opportunities for growth through our internal RTO
• Enjoy the convenience of working closer to home.
• Benefit from onsite parking
• Take advantage of great staff perks, including discounted swimming lessons for family members
• Feel the satisfaction of contributing to our mission of inspiring community activity.

About the role

As a Centre Manager at BlueFit, you will play a pivotal role in contributing to the health and wellbeing of the local community we serve. You will oversee the management of the aquatic facilities, learn to swim programs, health and fitness programs, stadium bookings and programs as well as all support programs and services.

Your responsibilities will include, but are not limited to

• Responsible for the day-to-day operation of the facility ensuring all BlueFit operational policies and procedures and upheld and observed by all employees.
• Ensure the facilities FOCUS targets, and Business Plan are met
• Work closely with the department managers to manage all daily operational aspects of the facility, including rostering, customer service, programs, events and communications.
• Implement programs to ensure a diverse and inclusive range of aquatic and health and wellness programs to meet the local community needs.
• Provide effective leadership and training and development to all facility staff including the facilities senior management team, casual employees and trainees.
• Ensure the facilities environment meets quality, cleanliness and regulatory work health and safety and risk management standards.
• Identify, implement and review customer service strategies specific to the facility to improve service quality consistent with BlueFit’s customer service charter and service standards. 
• Develop effective working relationships with key partners, user groups and industry representatives in order to further BlueFit’s connection with our partners and identify best practice management techniques and practices.

Essential Skills and Qualifications

• A minimum of 3 years leadership experience, managing and operating a leisure or aquatic facility or similar service centric business operation.
• Highly developed communication skills with the ability to positively influence and negotiate successful outcomes.
• A passion for and an inclusive approach to service. Our customer base is diverse, and we love what this offers our workforce and want someone that can ensure all our customers feel welcome.
• High attention to detail, with strong written and communication skills
• Can-do attitude and willing to go the extra mile
• This is not a 9 to 5 industry so we are looking for people who can work some weekends and public holidays.
• Working with Children Check.
• Current CPR Certificate.
• Current First Aid Certificate 
• Pool Lifeguard Certificate

Desirable Skills and Qualifications

• Pool Operations Certificate.

Our commitment to child safety
All children and young people have the right to be safe and feel safe. It is our commitment at BlueFit that the safety, wellbeing, and empowerment of children and young people is supported across all of our facilities and services. As such, as part of our recruitment process, all of our candidates will be appropriately screened. This will include a working with children check and reference checks and may include a police check.

Your application should address the following questions:

• Explain your knowledge and understanding of child safety and safety of those who are vulnerable.
• How would you demonstrate your commitment to child safety within this role?

Dive In and Join the Team!

If you're passionate about people and facility management and you're on the lookout for a highly rewarding career, look no further than BlueFit! Submit your resume and cover letter today, and let's make a splash together!

We believe in inclusivity; therefore, we encourage people of all genders, ages, abilities, sexual orientation, and cultures including people of Aboriginal and Torres Strait Islander heritage to apply.