Change Manager - Culture

At The Star Entertainment Group, we aim to be Australia’s leading integrated resort company. Our mission is to create fun and memorable experiences for the millions of guests we welcome each year at our trusted destinations.

Our properties across Sydney, Brisbane, and the Gold Coast are world-class with many award-winning hotels, restaurants, bars, and entertainment venues.

The Star Entertainment Group (TSEG) is an ASX-listed company committed to supporting the communities in which we operate. TSEG will achieve this by leading with integrity and values to enable us to provide entertainment, gaming, and leisure experiences safely, responsibly, and ethically.

This is a fantastic opportunity where you will be developing and executing change management plans and will enable faster adoption and proficiency of the changes impacting employees in the organisation to ensure that business results are achieved.

A few of your responsibilities

• Apply change management methodologies for people impacts caused by projects and change efforts
• Develop change management strategies and targeted change management plans including a communication plan, sponsor roadmap, coaching plan & training plan
• Develop resistance management plans to mitigate or address points of resistance
• Conduct change readiness assessments
• Develop targeted change management plans including a communication plan, sponsor roadmap, coaching & training plan
• Create and implement strategies and initiatives to address the identified gaps and enhance the people and culture function 

What we are looking for

• Significant experience in change project management and CM tools is essential.
• Industry recognised certifications including but not limited to CMI certification and CM methodology (e.g. Kotter, Adkar, PROSCI) are highly desirable.
• Experience managing relationships with internal business customers and external providers.
• Strong track record of change delivering line with business and project objectives
• Relevant tertiary qualification/s in Human Resources, Change Management, or a related field 

The Change Manager must demonstrate an ‘advanced’ level of capability across all standard change management key knowledge areas including a strong focus on cultural and people change and be able to apply these to all stages of the project delivery lifecycle.

You are an experienced change management professional with a demonstrated history of successfully executing change management initiatives within the areas of HR transformation and cultural projects. Your role will be pivotal in shaping the success of our ongoing Remediation Program at The Star. Join us in making a difference 

What can we offer you?

• Complimentary meal on site every day, including hot meals, sandwich bar and more
• Discounted parking available in the city
• Flexible working arrangements
• 30% Discounts across award winning restaurants and accommodation
• Lifestyle discounts including gym memberships and dry-cleaning services
• Paid Parental leave from Day 1, Secondary Carer’s leave also on offer
• Mental Health and Wellbeing services
• Diversity & Inclusion areas of focus including Multicultural, Gender, Aboriginal & Torres Strait islander and LGBTQI+
• Endless career growth and opportunities to learn and develop your career

Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.

Our culture

At The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities.

We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia’s First Nations Peoples, and people with disabilities. We recognise the distinctive challenges that trans and gender-diverse applicants may encounter during the recruitment process.  We offer a range of flexible working options for team members to find a balance between work and life that’s right for them and their unique well-being needs.

The Star is a WGEA Employee of Citation for Gender Equality holder and is recognised with a Gold Award 2022 by the Australian Workplace Equality Index (AWEI) which evaluates LGBTQI+ inclusiveness in the workplace. 

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