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Form of workAt MLC Life Insurance, we're proud of our history of protecting Australians for over 135 years. We provide flexible, affordable, and innovative insurance products to almost 1 million Australians. We're Australian-led and managed, and part of a global network through our partnership with one of the world's leading life insurers, Nippon Life Insurance Group.
We're driven by a powerful purpose, providing our customers and their families with a Promise for Life to be there when they need us most - and that's a great purpose to bring us together at work every day.
We work hard to deliver a total customer experience that keeps our customers and partners at the forefront of all our decisions. We're a values-driven business that strives for high performance and growth as we look towards the future.
The Role
As we have condensed our value streams to better align to our enterprise strategy, the Transformation business unit have since gone through a re-organisation of our teams to optimize its delivery efficiency and uplift organisational execution.
As a result, we have a number of newly created roles within the business enablement function.
Reporting into the Head of Business Enablement, the Change Manager role is responsible for orchestrating effective change within the organisation.
You will succeed in doing so by owning the change management planning, stakeholder engagement, change strategy development, and supporting communication efforts across the MLC Life Insurance organisation. In addition, you will also be responsible for maintaining a repository of essential tools, templates, and training materials.
As a critical part of the Business Enablement leadership team, you will also be responsible for mentoring, coaching, and guiding the change team, ensuring adherence to best practices throughout the change management journey.
About you
A seasoned and experienced Change Manager, you possess a minimum of 7+ years of experience implementing business change initiatives in similar roles.
You are familiar with working in an agile, value stream-based organisation with experience in participating in initiative, feature or EPIC definition. You possess the ability to harness best change practices at an organisational-wide level.
You possess a strong ability to implement change across the organization from a holistic perspective, whilst your strong communication skills (both written and verbal) will enable you to influence stakeholders across all levels of the organisation.
It is not mandatory but will be beneficial if you possess relevant certification in change management (e.g. Prosci).
Lastly, you are passionate about people management and possess a genuine interest in continually developing and mentoring your team to deliver optimal results and outcomes.
Bringing our best to life - why join us?
• We do work that makes a genuine difference to our customers, partners and community.
• We have a supportive, inclusive and flexible team culture, including hybrid working.
• We support your growth and development, and careers across our business units and teams that are as unique as our people.
• We reward and celebrate our successes, through our incentive and recognition programs.
• We offer tools, resources and benefits to support your wellbeing, including additional lifestyle leave and our Family Life hub.
• We connect and celebrate our diversity at work through our social committees and employee groups, and we contribute to our community with paid volunteer leave and through our sustainability commitments.
Should an applicant be the preferred candidate, background checks (including Federal Police Checks, Employment checks, ASIC banned and disqualified persons and Bankruptcy checks) will be completed prior to the candidate's employment being confirmed. The outcomes of the background checks do not automatically bar candidates, however they will be assessed against the inherent requirements of the position.
