Chief Operating Officer (COO)

To support Tismor's continued growth, we are looking for an experienced Chief Operating Officer (COO) to drive the manufacturing & operational excellence, commercial customer relationships, manage key operations activities and work closely with the CEO and senior leadership team.

Client Details

Tismor Health & Wellness is a leading contract manufacturer with a successful 25 year history. Accredited by the TGA, NSW Health, the Australian Government Department of Health, Tismor are recognised as an industry leader by their customers, redefining standards and expectations from an Australian owned contract manufacturer, within the Health and Wellness categories.

Tismor provide their customers with solutions including: packaging innovation, product development and finished goods delivered to Tismor's DIFOTQ principles. Business partnerships are an important part of delivering Timor's motto "Your Success Is Our Success"

Tismor Health & Wellness are now seeking a strong, hands on and people first, collaborative solutions focused Chief Operating Officer (COO) that aligns with their values and growth plans for the future.

Description

Tismor Health & Wellbeing has an incredibly experienced team who put their customers at the centre of everything they do.

To support their continued growth, we are looking for an experienced Chief Operating Officer (COO) to drive the manufacturing & operational excellence, commercial customer relationships, manage key operations activities and work closely with the CEO and senior leadership team.

You will have a broad set of responsibilities relating to the implementation of strategic initiatives,

continuous improvement in the areas of production, procurement, warehousing and logistics;

the promotion of the business to both existing and new customers; and ensuring customer DIFOTQ requirements are met.

Reporting to the CEO, you will have will have a wide remit that includes:

• Work with the Senior Leadership Team to ensuring a safe working environment and the achievement of all regulatory requirements, maintain Work Health & Safety (WHS), Social Accountability and Risk Management systems.

• Lead the businesses 'can do' culture across operations, with a focus on quality, speed to market, innovation and service excellence.

• Maintain a performance measurement system that measures critical elements of manufacturing performance (e.g. productivity, output, efficiency and waste)

• Maintain and develop appropriate communication systems to ensure that the Company's objectives and performance outcomes are known and shared throughout the business, from senior management to the production floor. Ensure that systems are in place to monitor and review business performance, quality, customer satisfaction and adherence to regulatory requirements.

• Liaise with existing and potential customers on business matters; working in coordination with Sales, Marketing, NPD and CEO to maintain long-term customer relationships and build the Company's reputation and position in the market.

• Drive the business forward through the implementation of continuous improvement programs throughout the factory, with a focus on accelerating the introduction of automation, such as robotics, into the factory to optimise productivity and efficiency.

Profile

The ideal candidate will have experience in either the TGA / Pharma / Food Manufacturing industry with an attitude and desire to drive business values and customer service excellence.

We are seeking commercially minded candidates that have a coaching & solutions focused mindset. You will be able to demonstrate:

• Proven experience as General Manager Operations or similar relevant role
• Demonstrable competency in strategic planning and business development
• Understanding of business functions such as HR, finance, marketing, etc.
• Working knowledge of data analysis and performance metrics
• Working knowledge of IT/Business systems
• Outstanding organisational and leadership abilities
• Excellent interpersonal skills
• Aptitude in decision-making, problem-solving and critical thinking

Degree qualifications in a relevant field are essential and further studies, qualifications and memberships will be advantageous.

Job Offer

Based in the Kingsgrove office, this is an exciting role for a proven contract manufacturing leader that is motivated to drive change and be part of an exciting team. Someone who understands the complexities of working across multiple operational functions and business units, bringing the goals and values of the company together.

With an attractive salary package this role is the chance to join a growing business that has ambitions to continuously innovate and improve, a great opportunity to step up into a COO role