The Odeon is a heritage three screen independent cinema located in the seaside suburb of Semaphore. We pride ourselves on customer service and always going an extra step to ensure an enjoyable experience for our guests. We currently have an exciting opportunity for a Duty Manager to join the team.
This is a 4 day per week role with approximately 28 hours per week. The required shifts are Thursday evening/night, Friday day, Saturday evening/night and Sunday day.
Qualifications & experience
Management experience in a cinema, theatre or venue operations is an advantage
Experience in managing teams in a fast-paced environment, including training and supervision
Strong communication skills and attention to detail
Ability to work unsupervised and use own initiative
Excellent problem-solving and multi-tasking skills
Strong customer service focus with the ability to handle customer concerns as they arise
Knowledge or willingness to learn basic technical knowledge in digital cinema equipment
Stock control and cash handling experience
Good computer skills and general administration experience
Enthusiasm with the ability to create a fun and friendly atmosphere
Responsible Service of Alcohol (RSA) certificate
Flexible approach to working hours required
Tasks & responsibilities
Working closely with the Senior Manager, this role is required to get involved with all facets of the business. Tasks include (but are not limited to) ticket sales, money handling, managing staff, answering customer queries, overseeing and managing group bookings and functions, stock control and cleaning.
The successful candidate will be trained in everything they need to know to run a shift at the cinema, from making popcorn through to cashing up and cleaning.