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SalaryClaims Assistant· $60k + super· Full time, permanent role in Drouin· Growing business with training and development opportunities· Work in a small team with a great cultureDo you have a positive “Can Do” AttitudeAnd want to take your career to the next level?The Opportunity· Full comprehensive training provided.· Professional and Personal growth opportunities· Supportive team environmentThe PositionOur client provides professional property repair management and property assessments along with emergency response service. The position is located in Drouin.You will receive full onsite professional training to deliver claim specific daily administration duties and support for the building supervisors, customers and clients.· Customer services tasks monitoring and updating client portals· Assist with in-bound telephone calls via a 1300 line and voice/email service· Complete initial customer contact, including triage of claims· Lodge new request, allocate work orders to appropriate trades and maintain existing claims· Arrange booking runs for site assessments, confirm bookings date/times with customers· Provide progress updates to customers and monitor portals· Coordinate projects from start to finish· complete weekly reviews of jobs with building supervisorsAbout You· Excellent communicator with strong interpersonal skills· Ability to multitask and use Microsoft Office, word, outlook, and Excel· Excellent time management and high attention to detail· Willing to learn and progress professionally and personally· Be empathetic and resilient· Be able to work with sensitive situations & vulnerable people· Ability to prioritise workload and time efficiently· Its an advantage if you have worked within the insurance but not a mustAPPLY NOW or for any enquiries, please contact DFP Recruitment Gippsland on 03 5176 3140 Your confidentiality is assured.DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via adjustments@dfp.com.au or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.
