Address
Form of workAbout Total Claims Solutions
Total Claims Solutions is a leading provider of claims management for Accident & Illness Insurance and Work Injury Management for Workers’ Compensation nationally. Our dedicated team provide the highest level of service and maintain a proactive, personalised and innovative approach to managing injury and illness.
The Role
Working closely with the Work Injury Management Team, providing professional and confidential, high level administrative support, including but not limited to:
- Ensuring electronic files are maintained administratively;
- Directing and assisting clients with enquiries, registering employers and claims, organising mail-outs, data integrity across all databases;
- Assist with marketing campaigns and assisting with the preparation of reports;
- Lodging new claims with WorkCover Authorities/Agents, records management, liaison with external stakeholders and any other associated ad hoc duties.
About You
- Demonstrates personal integrity and respects the values and experiences of others;
- Client/claimant service focused approach;
- Excellent attention to detail;
- High level of organisational skills;
- Ability to manage high volumes of work and determine priorities to meet strict deadlines;
- Ability to work with minimal supervision to achieve agreed outcomes;
- Analytical and problem-solving skills;
- Self-directed approach - take initiative and priorities activities;
- Intermediate to advanced knowledge in Microsoft Office.
Our Culture
Working at Total Claims Solutions is more than having a job. We are family. We pride ourselves on empowering our people to write their own script to having a rewarding career.
We are always looking for people who put the customer at the heart of everything.
We are excited by your interest in working with us.
Click the ‘Apply’ button and include your resume and cover letter.
Please note, only shortlisted candidates will be contacted
