Step into the world of Gallagher Bassett, where risk management becomes a canvas of possibilities. Join our growing team of dedicated professionals who guide those in need to the best possible outcomes for their health and wellbeing. As a steward of trust, you'll be part of a resilient team, armed with cutting-edge technology and a relentless pursuit of a better way. Together, we will redefine the boundaries of excellence and elevate the industry to unprecedented heights. GUIDE. GUARD. GO BEYOND.
We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.
Overview
As a Claims Administration Assistant you will provide efficient administrative support to our Claims teams.
This role may interest you if you are studying and/or qualified in Administration, Business, Allied Heath, Psychology, Law, Social Work (or similar disciplines).
At GB, we support and encourage internal career progression, whether your goal is to become a claims specialist or a future leader, we want to see you grow and succeed. We offer dedicated learning and career pathways and provide ongoing training for a variety of roles. We invest in our people through succession planning and have a number of mentoring and training programs available.
How you'll make an impact
Responsibilities
- Supporting the claims teams by completing and sending letters, arranging medical appointments, conducting appointment reminders, sending emails and other administrative duties
- Utilising systems and programs for records keeping, file notes and contacts
- Ensuring all customers receive the support and guidance they require for injured workers to recover and make a safe and sustainable return to work through the effective support to the claims and premium operations
About you
Qualifications
- Previous experience in Administration and customer service with a passion to service customers
- High attention to detail
- Excellent time management and organisational skills
- Exceptional communications skills
- PC literacy and Microsoft Office experience
What we can offer you:
- Attractive remuneration packaging & flexible work arrangements – including Work from Home
- Paid Parental Leave
- Excellent working environment – friendly, flexible and supportive working environment which is built around great team support and rewarding opportunities
- Exciting career – as our Company grows, so do the opportunities for our people
- Opportunities for ongoing education and development
- Service recognition awards; and employee assistance program for yourself and immediate family members
- Staff benefits including additional purchased leave, retail & health insurance discounts and more!
To apply
If this sounds like your new career– we want to connect! Click on Apply now!
To be considered for this opportunity you must have right to live and work in Australia when applying.
Agency applicants will not be considered for this position.