AddressWe have multiple exciting opportunities for Claims Specialist to join our Terri Scheer Team in Adelaide.
Our Terri Scheer brand is one of the market leaders in Landlord Insurance. We are looking for vibrant, passionate and customer focused individuals to join our team in Adelaide. We are a driven team that has a strong focus on delivering outstanding customer service.
Within this role you will be speaking with customers over the telephone to provide advice and information in relation to claims for property damage and loss of rent. You will be responsible for registering new claims and be the first integral point of contact for our customers.
Position Overview:
- Job Title: Claims Specialist
- Brand: Terri Scheer Landlord Insurance
- Location: 1 King William Street, Adeliade
- Salary: $56,500 + 11% Super
- Work Arrangement: Hybrid role with mix of Work from Home and in Office, (post probation period)
- Shift Patterns: Full-time 37.5 hours per week - Monday to Friday (rotational rosters) between our business hours of 8am-7pm
This is an exciting opportunity for someone who enjoys working in a friendly and busy team environment and would like to enhance their career with a well-respected company.
What you’ll do
- Adopt a customer focus in the delivery of internal/external Services
- Build, enhance and maintain quality relationships with all internal and external customers
- Alignment of Team objectives to ensure effective delivery of our customer proposition
- Providing exceptional service to our customers by being the first point of contact for all inbound claim calls
- First point of contact for telephone enquiries and lodgment of new claims
- Efficiently and accurately action incoming emails to the claims inbox
What you’ll bring
- Excellent data entry skills including a high level of accuracy
- Excellent written and verbal communication skills
- Willing to pursue a career in general insurance
- Willing to work rostered hours to cover hours of operation in each state of Australia
- Initiative and accountability
- Advanced organisational and time management skills
What we can offer you
Suncorp's employee benefits are designed to support, empower and reward our people. Some of our benefits include:
- Employee discounts and rewards - exclusive offers on more than 400 of Australia’s large retailers including Myer, David Jones, Coles and Woolworths. We also offer discounts across our brands and various products including Suncorp Bank, Suncorp Insurance, AAMI, Shannons, Apia and GIO.
- Study support - We encourage external learning and offer study support to eligible employees, so you can continue to broaden your career opportunities while you work.
- Parental Leave - All permanent employees who are primary carers are offered 20 weeks parental leave.
- Wellness - We offer a wide range of initiatives to promote our employees’ health and financial wellbeing. This includes discounts on major brand health insurance, as well as discounted gym membership plans for our people.
It's worth noting that specific benefits may vary depending on the role, level, and location of the employee. For more on our employee benefits, Click Here
Why you’ll love working with us
At Suncorp, our purpose has been at the core of our business for over 100 years. To deliver exceptional experiences we’ve had to become even more customer obsessed, innovative and performance driven than ever before.
Delivering on our purpose has always meant putting words into action. Building futures and protecting what matters is why we’re here. Caring for others, being courageous and doing the right thing underpins everything we do.
Chase the sun, apply online today
At Suncorp, we are committed to building futures and protecting what matters. We value the unique experiences, insights and diverse workforce that benefits our people, our business, and our customers. We’d love to see your application and speak with you even if you do not match the above mentioned.
Apply now
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Advertised: 15 May 2024 AUS Eastern Standard Time
Applications close: 31 May 2024 AUS Eastern Standard Time
