AddressC3 Group is a progressive Managed Services Provider which is leading the way in ICT solutions to support the growth and prosperity of our clients.
We strive to make an impact for each of our clients in providing best-in-class managed IT support, cybersecurity, private cloud, networking & wireless, internet & private WAN, telephony, and digital marketing solutions.
We’re not just innovative in ICT, we’re also continually evolving our ways of working to keep our growing team satisfied and improving.
This is primarily a work-from-home role. Our office is located in Coffs Harbour, NSW and you will be expected to attend our office for company events or client sites in the Coffs Coast region for critical client meetings. Note that the majority of client contact can be done electronically.
About the role:
In the role of Account Manager, you will take ownership of a portfolio of clients, developing strong relationships to anticipate and support their needs.
No two days in this role are the same as you will work flexibly to meet business and client needs. Your primary focus will be to:
- Grow client relationships through developing a detailed understanding of the client’s business;
- Ensure products and services suit the client, enabling technology as a key value-driver for their business;
- Liaise with our internal team to ensure positive outcomes for clients;
- Develop complex proposals that enhance the client’s long term business strategy; and
- Generate and follow up leads with prospective clients.
About you:
Whilst this is not a technical position, you will need to have a keen awareness of ICT and strong business acumen to bridge the gap between clients and our technicians. You will be able to communicate the vision of how our technical solutions will solve the client’s needs.
Additionally, we’re on the lookout for someone with:
- B2B account management history and the results to back it;
- Genuine people skills who is motivated by helping clients succeed;
- Exceptional communication skills, both verbally and in writing;
- A professional presence who can represent our brand;
- The desire to learn new and constantly changing technologies; and
- Highly developed organisational skills to ensure you can succeed in a fast-paced environment and always meet client expectations.
This role provides the opportunity for a high level of job satisfaction as you will integrate yourself within our client’s business and revel in their success.
We enjoy a strong market presence and are committed to developing our internal capability. If you would like to continue your career in a Company where you will be valued, please submit a resume and cover letter.
