Client Manager - Ingleburn

APG Workforce are proud to work with an international leading grower and wholesaler supplying to Australian supermarkets!

We are currently on the search for a Client Manager to provide comprehensive and proactive support to Account Managers, enabling them to build strong client relationships, drive sales growth, and achieve organizational goals. 

Although this role starts as a temp, is highly likely to become permanent for the right candidate. Full time hours will still be offered for the role. 

Key Performance Tasks / Areas of Accountability Include: 

• Assist senior account managers with client communication, including emails, phone calls, and meetings.
• Proactively identify and address client needs and concerns.
• Develop and maintain accurate client records and databases.
• Manage customer communication through calls, emails, and meetings, ensuring clear and consistent information exchange.
• Assist with planning and execution of customer events, presentations, and demonstrations.
• Prepare pre-sale materials, including proposals, presentations, and competitive analyses.
• Maintain and update customer records and databases.
• Conduct market research and competitor analysis to inform sales strategies and client engagement.
• Compile and analyze data on sales performance, client satisfaction, and other key metrics.
• Prepare reports and presentations to visualize data and provide insights to senior managers.
• Assist in the planning and execution of client projects, including preparing presentations, reports, and proposals.
• Manage project timelines and budgets, ensuring tasks are completed efficiently and effectively.
• Track project progress and communicate updates to senior account managers and clients.
• Manage calendars and schedule meetings for senior account managers.
• Organize travel arrangements and logistics.
• Handle expense reports and other administrative tasks.

Experience required: 

• Proficiency in Microsoft Office Suite. This includes Word, Excel, PowerPoint, and Outlook. You should be able to create and edit documents, spreadsheets, presentations, and emails efficiently.
• Basic understanding of tools like Excel functions, Google Sheets, or data visualization software may be required.
• Excellent written and verbal communication skills are essential for interacting with clients, colleagues, and senior managers.
• Analyzing data, identifying issues, and proposing solutions are crucial for supporting client projects.
• Ability to build positive relationships with clients, colleagues, and seniors based on trust and respect.
• Proficient in Microsoft Office Suite and CRM software.

If this role interests you, please APPLY TODAY, or email your updated resume to *********@apgworkforce.com.au