Client Service Manager

Our client is a multiple office network known to be one of the most successful groups of Real Estate across Sydney. This dynamic team has worked together for a number of years winning numerous awards throughout a network for outstanding results all round. Headed up by one of the industry’s most award-winning Directors, we are currently seeking a Client Services Manager that is defined as honest, ethical and proactive to reflect this professional team.
  
The Role:
  
As the new Client Services Manager, we are seeking someone with team spirit. You will be responsible for delivering excellent support and service while constantly demonstrating initiative. We are seeking someone committed, loyal and enthusiastic that can work both in a team and autonomously. On a day to day basis, you will be responsible for:

• Managing all VIP Buyers and Vendors
• Customer care and liaison with vendors, buyers and solicitors
• Handling all potential buyer enquiries
• Liaising with sellers
• Email, appointment and diary management
• Buyer call backs following open homes
• Deliver proposal documentation & meeting new clients
• Attend to email/phone/face to face enquiry
• Assist in preparing weekly vendor reports in conjunction with the team coordinator
• Ensure that all buyer experiences reflect the highest level of customer service'
• Attending weekly sales meetings & training
• NO DOORKNOCKING OR PROSPECTING.

• We want someone hungry & high energy!
• Excellent verbal and written communication and interpersonal skills
• The ability to work proactively and independently
• A valid driver’s license & Certificate of Registration
• Real estate experience is required

• This is an opportunity to work alongside the SMOOTHEST negotiator/Director
• Fantastic Branding
• Tech Savvy and Forward-thinking office fit out – ASK ME MORE FOR THESE DETAILS!
• Lucrative Commission structure – get commissions for this Directors sales too!
• NO prospecting or cold calling.
• Excellent social events with a ‘work hard play’ hard mentality
• Great career potential long-term