Client Marketing Manager

Do you thrive in a dynamic, fast-paced environment where every day brings a new challenge? If yes, then you may be the perfect fit for this opportunity!

Social Tap is an independent brand marketing and creative agency, blurring the lines between work and play. Our passion for all things eat, drink and travel means we work with amazing brands that excite and inspire us across Australia and beyond.

We are looking for a motivated, creative and proactive Client Marketing Manager to join our Client Services team. This role is based in the Noosa area, and offers you the opportunity to join a team passionate about providing outstanding quality service and results to clients across the eat, drink, travel sectors. 

You will be accountable for building strong client relationships, overseeing creative marketing campaigns, and ensuring the successful execution of strategic and tactical initiatives across a portfolio of clients and projects.

Key Responsibilities:
 

Client Relationship Management

• Develop strong, trusted relationships with clients and their teams.
• Serve as the primary liaison between the agency and clients, ensuring effective communication and comprehension of client objectives.

Project Management 

• Oversee the coordination of marketing projects, ensuring projects stay on track with timelines and expected outcomes.
• Track campaign results, and adjust strategies based on analytical insights.
• Report and update clients on progress.

Collaboration

• Work closely with the creative and web teams to develop compelling on-brand marketing collateral and campaign creative.
• Collaborate with the extended team to create and deliver exceptional work.
• Deliver clear and concise creative briefs to ensure successful execution.

Campaign Strategy and Execution:

• Devise comprehensive marketing strategies that align with client goals.
• Implement and manage multi-channel marketing campaigns.

Flexible: 

• Juggle priorities and be comfortable with each day being different.
• Thrive in a fast-paced environment - we move fast!

To stand out, you have: 

• Working knowledge of Google Ads, social media and digital marketing channels and how they complement each other to deliver outcomes.
• Experience in client management or similar role (min 2 years preferable).
• Strong relationship management, organisational and project management skills.
• Excellent written, verbal communication and presentation skills.
• An approachable, down to earth attitude and a sense of fun.
• A strong interest in technology, digital marketing and e-Commerce.
• Have an innovative mentality, keeping up with tech changes, trends, new software etc.
• Experience and passion for the Eat, Drink Travel industries. 
• A highly curious nature and genuine passion for learning new things.
• A commitment to being proactive and taking responsibility for being resourceful and achieving outcomes.

Keen to Get Started?

If this sounds like your cup of tea, we’d love to hear from you!

The first stage in the application process will require you to include your CV. We would also love you to include a quick intro about yourself, what appeals to you about this position and why you think you would be great for this role!

IMPORTANT: Please do not apply via Seek. Only applications received via our website via socialtap.com.au/careers will be accepted. 

This is a full time position and available to permanent residents with permission to work in Australia only. 
 

Due to the high volume of applications we regularly receive, we may only be able to respond to those applicants who have been successful in progressing to the next stage. We thank you in advance for your interest in joining our team.