Client Service Manager

Join Our Team as a Client Service Manager at XYZ Finance in Broadbeach!

XYZ Finance is a distinguished Mortgage Broking firm nestled in the heart of Broadbeach. Renowned for our commitment to excellence, we have garnered acclaim for our exceptional customer service and meticulous attention to detail. With a national footprint, we specialize in providing tailored solutions for residential home and investment lending.

We are currently seeking a dedicated and dynamic individual to join us as a Client Service Manager (CSM). As a crucial member of our team, the CSM will play a pivotal role in supporting our brokers and ensuring the seamless operation of our business. This role requires a keen focus on delivering unparalleled service to our clients, along with proficiency in loan processing, servicing calculators, and online application systems.

• Provide invaluable support and assistance to our brokers
• Essential experience in loan processing, servicing calculators, and online application systems
• Preferable knowledge of MyCRM or similar aggregator CRM platforms
• Possess a professional telephone manner
• Outstanding verbal and written communication skills
• Exemplary organizational skills and meticulous attention to detail
• Maintain a polished and professional appearance
• Proficient in Microsoft Office Suite
• Ability to thrive in a dynamic team environment and manage multiple tasks effectively

Remuneration will be determined based on individual experience and cross referenced with industry standards.

If you possess the requisite skills and are eager to join a dynamic and innovative company, please submit your application via Seek! 

Only successful candidates will be contacted within 7 days of their application.