AddressThe purpose of this role is to own the day-to-day client relationship and all elements of delivery. Including, implementation of the strategic vision for the client, delivery against the financial targets set and building a trusted relationship with the clients.
Job Title:
Client Partner
Job Description:
dentsu is a network designed for what’s next, helping clients predict and plan for disruptive future opportunities and create new paths to growth in the sustainable economy through five global leadership brands; Carat, Dentsu Creative, dentsu X, iProspect and Merkle, each with deep specialisms.
iProspect, is a global digital-first end-to-end media agency. Its unmatched mix of media strategy and storytelling with digital expertise and audience knowledge defines the new territory of performance-driven brand building. By delivering human-centric solutions, iProspect accelerates growth for the world’s most iconic brands working across a network of more than 8,000 media and performance specialists throughout 93 global markets.
We are now excited to invite applications for the role of Client Partner with our awesome team in Sydney.
The Client Partner role is intended to continue your growth and career in a leadership-based role within the media industry. Within this role you will be enabled to further your development with respect to leadership both for our clients, and our team at iProspect.
The scope of this role presents the opportunity to continue your exposure to using media to solve for our clients’ business challenges, as well as the role of complimentary disciplines across our agency network in achieving the same.
Within this role you will be leading a talented client team on multiple accounts in media and SEO deliverables, and reporting to the Managing Director,
The role:
As a Client Partneryour immediate responsibilities will include the ownership and oversight of our relationship with our clients, our media strategy and planning for them, the management and development of your client team and their P&Ls, and the growth of our business as both iProspect and dentsu through internal cross-sell and new business contributions.
Core responsibilities:
- Delivers innovative and ambitious, strategic and commercial solutions that balance client and agency values working closely with colleagues and clients
- Manages team to ensure they also build strong relationships with their counterparts to deliver outstanding client service and ensure retention and growth
- Immerses self and team in clients’ business: understanding their challenges, objectives, external economic environment, markets they operate in, competitive threats and relevant partner agencies; knows their business model, how it is performing and what success looks like; knows client’s products inside out and applies this knowledge to deliver innovative, ambitious client plans and service
- Understands client commercial framework and works with senior account leadership to ensure business is run profitably
- Improves client satisfaction to expand existing revenue streams and build new ones
- Manages systems for forecasting accurate spend and track progress
- Translates agency strategy into innovative, executionable business plans for own client that deliver business value
A bit about you:
- A desire to immerse yourself in our clients’ industries
- Strong understanding of the AU media landscape
- An appetite to learn and grow within our industry and team, and build strong client relationships as a trusted advisor with senior client and industry stakeholders
- Proven success leading local and global teams, and working in fast paced project management methodologies
- Digital first background who can talk the talk and walk the walk – we are looking for presence, a love of client relationship building, and the ambition to drive the agency forward
- Desire to grow your career professionally, and energy to motivate your team – genuine pro-active and collaborative ways of working
- Strong demonstrated commercial nouse
What’s in it for you:
- Real flexibility to work when and where you feel most productive with our ‘Be the Best You’ policy which includes a $250 contribution to your home office set up
- The opportunity to give back with dedicated volunteer leave and our whole-company event, One Day for Change
- 5 weeks annual leave after 2 years of service and 3 whole company Wellness days off per year for you to switch off and take your day, your way
- Career Development and Learning & Development opportunities, including access to our global online dentsu University
Become a champion for meaningful progress:
Our diverse and inclusive culture enables our employees to bring their whole selves to work and be proud of doing so. For us, this is the foundation for great innovation which, in turn, generates better outcomes for our people, partners and communities. This is why we encourage applications from people with disabilities, and of all ages, nationalities, backgrounds and cultures.
