AddressPosition: Client Relationship Managers (Multiple positions)
Location: North QLD and Toowoomba
Join Our Team.
Exciting Employment Opportunity for a Talented QLD Client Relationship Manager in the Thriving Service Industry!
We are seeking an QLD Client Relationship Manager to lead our dynamic team and drive excellence in the cleaning and facilities management sector. This is your chance to be a part of a forward-thinking company that values innovation, fosters growth, and recognizes your potential for greatness.
Job Description:
As the QLD Client Relationship Manager, you will play a pivotal role in our company's growth and success. Your expertise in operations and exceptional account management skills will ensure seamless service delivery to our valued clients throughout Queensland. As a key leader, you will drive performance, elevate our standards, and create lasting partnerships with our clients.
Key Responsibilities:
- Oversee and optimize the operations of our cleaning and facilities management services in QLD, ensuring the highest level of customer satisfaction.
- Develop and implement effective strategies to enhance productivity, streamline processes, and improve service efficiency.
- Nurture and grow key client accounts, acting as their primary point of contact and building strong, trusting relationships.
- Collaborate with cross-functional teams to meet client requirements and exceed their expectations.
- Lead and inspire our talented team of service professionals, fostering a positive work environment and empowering them to achieve greatness.
- Continuously monitor industry trends and competitor activities, providing insights for the enhancement of our services and market positioning.
- Conduct regular performance reviews, providing constructive feedback and identifying training opportunities for our team members.
Requirements:
- Proven experience as an Operations Manager/Key Account Manager in the service industry, preferably in cleaning or facilities management.
- Demonstrated success in driving operational excellence and achieving outstanding client satisfaction.
- Exceptional communication and negotiation skills to effectively manage key accounts and establish lasting partnerships.
- Strong leadership qualities, with the ability to inspire and motivate teams to reach their full potential.
- Strategic mindset and problem-solving abilities to identify opportunities for growth and efficiency.
- High level of adaptability and resilience in a dynamic and ever-changing business environment.
- A passion for excellence and a commitment to delivering exceptional service.
- Based in North Queensland OR Toowoomba
What we can offer
- Competitive Salary and tenure award
- Professional development opportunities
- Novated Lease Facility
- Membership in Lifestyle benefits programmes gives you access to generous employee discounts.
- Employee Assistance Programme for you and your family
- Private health insurance discounts
Embrace this incredible opportunity to showcase your talent and make a significant impact in the thriving service industry. Join our innovative team, where your expertise will be celebrated, and your contributions will shape the future of our company.
ARA Property Services values diversity and inclusion, and we welcome applicants from all backgrounds to apply. Apply now and embark on an exciting journey with us as we revolutionize the service industry!
