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SalaryAbout Walsh Accountants:
Walsh Accountants are the Gold Coasts longest-standing family-owned accounting firm. With a rich legacy spanning over 45 years, we take pride in our unwavering commitment to providing exceptional financial services to our diverse clientele of businesses. At Walsh Accountants, we believe in building lasting relationships that stand the test of time, just like our firm. Our team of dedicated professionals combines experience with innovation, offering tailored solutions to meet the unique needs of our clients.
But it's not all about the numbers at Walsh Accountants – we are equally passionate about building on our incredible team. We understand that a supportive and friendly work environment is essential for both professional growth and personal well-being. Our team culture is built on collaboration, respect, and a genuine commitment to each other's success.
If you are looking for a workplace that goes beyond just a job – a place where you can thrive, grow, and enjoy your work – then Walsh Accountants is the perfect fit for you. If you're ready to be a part of a team that values both professional excellence and a supportive community, we would love for you to join us on this exciting journey.
About the role:
Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where no two days are the same? If so, we have an exciting opportunity for you to become a vital part of Walsh Accountants as a Client Services Coordinator.
Your main responsibilities will be to:
- Prepare, coordinate and complete documentation and communication for client work.
- Liaise with ASIC and the ATO including using online platforms to generate and lodge documents.
- Support the accounting team with client service delivery.
- SMSF administration.
- Provide support to reception.
- Assist accountants with tasks as needed and other general office and administrative duties as required.
About you:
We believe that exceptional client experiences start with a dedicated and talented team. As a Client Services Coordinator, you will play a pivotal role in ensuring that our clients receive the highest level of service and satisfaction.
We are looking for an individual who will take ownership of their role, possesses excellent organisational abilities, and show initiative. They will be required to work both autonomously & within a team environment, so exceptional verbal & written communication skills, client relationship skills and the ability to multi-task and prioritise tasks are essential.
- Minimum of 2 years’ experience in Corporate Compliance with CAS360 knowledge (or similar)
- You will have a passion for delivering outstanding client support.
- A dynamic, enthusiastic, and self-motivated attitude to work both in a team and autonomously.
- Strong problem-solving with a proactive and solution-oriented mindset.
- Exceptional interpersonal and communication skills, with the ability to build rapport and trust with clients.
- Ability to multitask and prioritise competing demands in a dynamic environment.
- Excellent time management, organisational skills, and attention to detail, ensuring accuracy and efficiency.
- Proficiency in MS Office suite.
- Experience with LightYear Docs and BGL360 highly regarded.
- Experience with Xero Tax and FYI advantageous.
- Prior experience with MYOB Practice Management software advantageous.
Why Join our Team?
Walsh Accountants is a firm that is focused on growth and providing opportunities for its clients and team.
Walsh Accountants offers professional development, workplace flexibility, a competitive salary package and a collaborative culture. We are committed to building your skills, and balance work with promoting health, wellbeing and social activities.
To submit your application please click Apply Now.
