Company

FindexSee more

addressAddressMelbourne, VIC
CategoryAccounting & Finance

Job description

Are you a strong leader looking for your next exciting move? Here at Findex we are currently looking for someone to join our collaborative Operations team as a Client Services Lead. This role is flexible on location within Australia given our geographically disperse team. 

The Client Services Lead holds a pivotal position within the organisation, reporting directly to the Head of Operations. Responsible for executing the Client Services strategy across all divisions, this role plays a central part in advancing Findex’s broader organisational strategy. By ensuring the provision of top-tier financial services and supervising the support team, the Client Services Lead drives the delivery of excellence.

What will your typical week look like?    

  • Spearhead the development and execution of a pioneering Client Services workforce planning strategy ensuring seamless alignment with our overarching Operating Model transformation
  • Assist the Operational Efficiency portfolio and Project Management Office in implementation transformative change across Wealth Accounting Client Services, with the objective to achieve consistency across our ways of working 
  • Provide proactive leadership and guidance to team members through consistent coaching, constructive feedback, and targeted development and training initiatives, while focusing on leading through change
  • Collaborate closely with the Head of Operations to continuously enhance staff optimisation, conducting regular reviews of staffing to ensure optimal recruitment levels and geographical placements

More about the perks    

  • Dynamic work environment – supporting employees to work from home and office 
  • EAP access supporting a healthy work-life balance 
  • Opportunity to get involved in exciting projects and foster a culture of growth and 

Let’s talk about you!    

 You are someone with the following skills and experience...    

  • Demonstrated track record of leadership and people management, with a focus on overseeing medium to large teams surpassing 100 members 
  • Proven history of refining business processes to generate commercial advantages and elevate operational efficiency across diverse organisational domains
  • Extensive experience in project and change management, adeptly steering initiatives from inception to successful completion, while ensuring adherence to timelines and budgetary constraints
  • Prior involvement in the Corporate or SME sector, or within Professional Services, providing valuable insights into sector-specific dynamics and challenges

Why Findex? Writeyournextchapter 

With a passion for well-being Findex adopt a dynamic working environment and empower our people to operate from wherever they find themselves most engaged, productive, and collaborative, while leveraging a flexible blend of remote and in-office work. 

At Findex we are passionate about what we do and how we do it. Are you a big and bold thinker? Do you like to make meaningful change? Are you motivated by working in a business that puts clients first and embraces teamwork? Do you want to be part of a team that moves together, operates in a high trust environment and celebrates success? Do you take pride in delivering quality work, being accountable and maintaining high standards? 

If this sounds like you, we look forward to meeting you. Apply now! 

PLEASE NOTE: 

Only candidates with valid working rights within Australia will be considered. 

Findex is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees and encourage applications from candidates with a variety of strengths, backgrounds and experiences. 

Note for Recruitment Agencies: 

This role is being managed by Findex Talent Acquisition and we will not accept unsolicited resumes/applications from Recruitment Agencies. 

Refer code: 2243972. Findex - The previous day - 2024-05-23 03:15

Findex

Melbourne, VIC
Jobs feed

Amazon Delivery Driver

Amazon Flex

Armadale, WA

Medical Laboratory Scientist - Research Assistant

Nsw Health Pathology

Sydney, NSW

Safety & Compliance Officer - Goondiwindi

National Heavy Vehicle Regulator

Goondiwindi, QLD

Research Assistant - EECS, Faculty of EAIT

The University Of Queensland

Queensland

Coordinator

Bunnings Warehouse

Mount Isa, QLD

Maintenance Team Leader - Residential Aged Care

Baptistcare Nsw & Act

Point Clare, NSW

Airport Services Officer

Shire Of Wyndham East Kimberley

Broome, WA

Warehousing Assistant

Flexiforce Australia

Goulburn, NSW

Sheet Metal Fabricator

Hays Recruitment

Parramatta, NSW

Sales Representative

Conquest Personnel

Altona, VIC

Share jobs with friends

Operations Lead – Client And Training Services

Family Violence Support Jobs Victoria

Melbourne, VIC

3 weeks ago - seen

Client Services Lead - NDIS

Jigsaw Blue

$70,000 - $80,000 a year

Melbourne, VIC

2 months ago - seen

Client Service Manager - Leading Industry Fund

Randstad

$75,000 - $75,000 a year

Melbourne, VIC

2 months ago - seen

Client Service Manager - Leading Industry Fund

Atlamgroup

Melbourne, VIC

2 months ago - seen

Client Services Lead

Jigsaw Blue

$75,000 – $80,000 per year

Thomastown, VIC

3 months ago - seen

Team Lead, Client Service Investment Operations

Northern Trust

Melbourne, VIC

4 months ago - seen

Team Lead, Client Service Investment Operations

Northern Trust

Permanent

Melbourne, VIC

4 months ago - seen

Client Services Lead - Senior Director

Q Consulting Group

$250,000 - $300,000 a year

Melbourne, VIC

5 months ago - seen

Client Manager Business Services

Lead Group

Permanent

Melbourne, VIC

5 months ago - seen

Client Manager Business Services

Lead Group Consultancy

Melbourne, VIC

5 months ago - seen