Client Services Officer

Company description:Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It's work that really matters.Job description: Temporary full time opportunity (up to August 2025) Location - Orange Clerk Grade 1- 2, base salary ($70,694 - $76,857), plus employer's contribution to superannuation and annual leave loading Your roleThe Client Services Officer provides a range of clerical and administrative services including, but not limited to, responding to client enquiries, data entry and records management. What you'll doIn Local Courts, the Client Services Officer is primarily involved in assisting in the operation of court rooms.You will also: Provides accurate, timely and consistent information and assistance to clients and the court. Able to liaise effectively with members of the judiciary and other stakeholders to ensure the efficient running of the court. Supports the efficient operation of the court including liaising effectively with a wide range of stakeholders. Anticipates the requirements of the judiciary and other key stakeholders in the courtroom environment and provides a timely and effective response. Provides a high level of clerical and administrative support to the court and registry. Uses computer systems to accurately enter data. What we're looking forCircuit and relieving staff are required to possess a current Driver's Licence and be willing to travel, including overnight stays.Appointments are subject to reference checks. Some roles may also require the following checks/ clearances: National Criminal History Record Check in accordance with the Disability Inclusion Act 2014 Working with Children Check clearance in accordance with the Child Protection (Working with Children) Act 2012 Download the role description. If you are viewing this ad in Seek and wish to apply via their portal, you will be required to either set up a profile or login via your existing Seek account.To apply directly via the DCJ Careers site click here. Search for the job and click the ‘Apply now' button.We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply - you do not need to meet every desired requirement for us to want to talk to you. What We OfferWe offer a variety of benefits, including: A challenging and rewarding career. Flexible, autonomous work environment. Competitive pay and conditions. Training and development opportunities to build and maintain capabilities. Health & Wellbeing and Employee Assistance Programs. Want more information? Visit our website to see more information on Working for us. We do work that really mattersWorking for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It's work that really matters.Apply now and join Australia's top public sector employer where we will support you and provide an exciting and flexible working environment! Are you ready to join us?Click apply, attach an up-to-date resume (maximum 5 pages) and a cover letter (maximum 3 pages) addressing the 2 targeted questions below with a brief outline on how you meet the requirements of the role:Targeted Question 1: Tell me about a time where you adapted to the use of new technology to perform your work duties? (Maximum 500 word response)Targeted Question 2: Sometimes it is difficult to achieve a goal on our own. Tell me about a time when you supported a colleague in a challenging work situation. What did you do? (Maximum 500 word response) Applications close 25 March 2024 at 11.59PM AEDT Got a question?For more information about the role or what it's like to work for DCJ, please contact the hiring manager Susan Ryan on 02 6392 7710 or at susan.ryan@justice.nsw.gov.au If you've got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best, please contact Alexandra Kantarelis via Alexandra.Kantarelis@dcj.nsw.gov.au Visit Recruitment adjustments on the DCJ website to learn more. Inclusion and Diversity lies at the heart of how we recruitWe continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups. To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website. Other InformationA talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months. For more information visit Your recruitment journey on the DCJ website. Thank you for your interest in this role. We look forward to receiving your application. To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/.