Address26th February, 2024
Interested? Apply today as we will be interviewing shortly.
About Relationships Australia
Relationships Australia NSW (RANSW) provides a safe, judgement-free environment where individuals, couples and families can address the critical matters impacting their relationships, and their lives.
What you'll do
- Be the first point of contact for client phone calls, online queries and emails
- Ensure a smooth and consistent experience for all client interactions
- Maintain client-related data collection and ensure record systems are compliant with organisational standards
- Manage phone bookings, email and online queries efficiently
- Experience working in a call centre or contact centre
- Experience within NFP and/or support services is preferable
- Strong customer service, administration and communication skills
- An ability to multi-task and work in a fast paced environment
- Strong computer skills; experience in MS Office and using a CRM system is desirable
- Approx $36 per hour + super, leave loading and salary packaging benefits. (if you've never worked for a NFP visit www.salary.com.au to find out how this translates to more in your take home pay)
- 3-5 days per week, 12 month contract with possibility to extend
- Hybrid working options available
- Based at Macquarie Park
- Leave at the end of the day knowing you made a difference in someone's life
- Flexible working arrangements help you find the perfect balance
- We offer many benefits including flexible working options, salary packaging, additional leave days, Employee Referral Reward program and fitness passport
- We value inclusion and belonging. We want a workforce that is reflective of all the communities we serve. To strengthen our inclusive practice we have employee action groups: Accessibility, Reconciliation, Gender, Sex & Sexually Diverse and Culturally and Linguistically Diverse (CALD)
- RANSW is committed to deepening our relationships with Aboriginal and Torres Strait Islander people. Our RAP guides our efforts to build strong relationships, increased employment opportunities, and enhanced respect between Aboriginal and Torres Strait Islander peoples and other communities
Interested? Apply today as we will be interviewing shortly.
It is a condition of employment from 1 January 2022, that employees who are eligible to receive the COVID-19 vaccination must be fully vaccinated to perform duties at any of our workplaces. If you are not medically eligible to be vaccinated against COVID-19, you must provide Relationships Australia NSW with acceptable evidence of having a health condition for which obtaining a COVID-19 vaccination is contraindicated.
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