Client Services Representative

• EARN $50,000 - $65,000 pa + Super | Based on Experience
• Enjoy Flexibility in a Hybrid Role for Great Work Life Balance
• Training and Development Opportunities for Career Growth

About The Company
Our Client is a leading translation and interpreting organisation dedicated to bridging language barriers and facilitating effective communication across diverse cultures. With a passion for their role in the industry, they strive to be Australia's leader in language services. Recognised for their expertise in interpreting services, they have deep experience in language interpretation, servicing businesses and government departments across Australia.
About The Opportunity
Our Client is seeking a motivated and enthusiastic Client Services Representative to join their team in Melbourne, VIC. In this role, you will be responsible for effectively managing client inquiries and requests, ensuring their needs are met. You will collaborate with internal team members to review progress and explore innovative solutions to cater to customer needs. Additionally, you will identify new opportunities and renewals and communicate these findings to the Client Services team.
Some of your responsibilities will include:

• Serving as a point of contact for client concerns and requirements
• Building and strengthening client relationships to achieve long-term partnerships
• Developing a thorough understanding of our services to effectively meet client demands
• Collaborating with other members of the team to provide support as needed

About You
The successful candidate will have:

• Sales or customer service experience (preferred)
• Ability to multitask and effectively manage multiple responsibilities
• Strong written and verbal communication skills
• Excellent attention to detail and organisational skills
• Strong interpersonal skills with a collaborate and team-oriented approach
• Genuine enthusiasm and passion for both client account management and acquiring new clients

You will also have:

• A Graduate Degree or 1 Year of Relevant Experience

What's in it for You?

• Possibility to Work Part Time
• Bonus Incentives Based on Performance
• Training and Development Opportunities
• Administrative Tools and Computer Provided
• Accommodating to School Hours, Flexibility

Apply today and don't miss out on starting this opportunity as soon as possible!
Apply Now
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