Clinic Receptionist + Easy Commission!

Hair and Skin Science Receptionist / Call Centre

• Great opportunity for easy extra $$ - For every enquiry that books a free consultation and shows up to their appointment you will be paid a commission!
• Hair and Skin Science is a fast growing cosmetic  company with 25 clinics located in Australia nationally. 
• We are currently seeking a Receptionist / call center in the head office which located in Ashwood, VIC 3147 to support daily business activities. We are looking for a Candidate with great communication skills, a positive attitude and an ability to work under pressure with taking phone calls and writing patient information.
• Fast learner, adaptability, attention to detail, and the ability to work well in a team are key attributes for this role.

Hair and Skin Science - Company Core Values:

Patient safety & infection control 

We are Australian doctors & registered nurses who takes patient safety and infection control very seriously. Consult, consent and blood taking forms are to be completed in full, this is non-negotiable. We, as nurses, are required to ensure patient information is documented at all times. Routine checks are performed by management to ensure patient policies are being adhered to. We understand that maintaining high standards of patient safety and infection control is at the core of our company. 
 

Support and help one another 

We put our hand up and help when we think a co-worker needs us or when we think we can help others. We are not afraid to ask questions and encourage any questions our way. We understand that no one is perfect and knows everything and we all started from day one. We share our knowledge and expertise with our peers to help elevate one another to build a stronger, united and happier team! 
 

Going above and beyond

We naturally want to delight our customers and give them an exceptional experience at our clinics from the very first time a customer walks through the door. When customers having exceptional experiences this generally leads to better google reviews, higher sales and customer referrals! Of course, sales are the lifeblood of the company and help the company grow. Since December 2021 Hair and Skin Science has gone through tremendous growth, providing amazing opportunities to incredible nurses with the right attitude. 
 

Embracing our differences 

We are in one of the most multicultural countries on the planet. We are all unique and come from different parts of the world with unique cultures! Respecting one another and making everyone feel warm, welcomed and part of the company and team is absolutely critical. 

We are looking for a stable staff, with enthusiasm and willing to fast growing with the company. 3 month probationary period. 

Training provided to successful candidate 

Main tasks & responsibilities:

1. Answering and returning phone calls
2. Booking appointments for clients
3. Answering emails and text messages
4. Doing POS
5. Maintaining an orderly and positive front desk appearance
6. Assisting staff when necessary
7. Must be available to work on Friday and fortnightly Saturday shifts

About you:

1. 1+ year relevant experience 
2. Experience handling a large income of phone calls
3. Excellent communication skills and happy to work as a team
4. Excellent attention to detail
5. Ability to work and deliver under pressure

If you are interested in the role, please send through your application via Seek.