Employment Type: Full Time, Permanent
Classification: Administrative Services Officer Level 6 (PN 65021)
Salary: $95,746 - $109,072 (Plus 11.5% Super)
Location: Flexible
Section: Clinical Incident Management
Closing Date: 4 April 2024
What can we offer you:
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City living without the traffic – click here to see why you should live in Canberra.
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Competitive pay rates and excellent working conditions within a tertiary hospital.
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Salary Packaging with many options that provide full fringe benefits tax concessions.
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Flexible working conditions.
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11.5% Superannuation.
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Reimbursement of relocation expenses for interstate candidates (subject to review and approval).
About the Role:
The Quality, Safety, Innovation, and Improvement Division (QSII) supports the delivery of CHS’ strategic approach to patient safety, quality improvement, national standards, and accreditation with a focus on continuous quality improvements.
The Division will provide strategic leadership, oversight, and advice on Canberra Health Services' quality approach to deliver Exceptional Health Care Together and developing a culture of continuous quality improvement. This is achieved through:
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Safeguarding the high standards of care through the development of supporting policies, procedures, consumer engagement strategies, reporting and investigating reported incidents and communicating themed patient safety issues and risks to the organisation.
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Continually improving the quality of the services through active teaching, coaching, facilitation of improvement and quality assurance programs and the provision of information for service improvement.
The Clinical Incident Management Team’s responsibilities include:
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Educating, promoting, and guiding the application of Clinical Incident Management principles and processes to support continuous improvement for the provision of safe and high-quality patient care for internal and external stakeholders.
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Identifying, analysing, investigating, and reporting potential patient harm and patient safety indicators to support continuous improvement.
The Clinical Incident Management Support Officer’s primary function is to provide first line phone and email support to CHS staff contacting the RiskMan Helpdesk, and education on the RiskMan Clinical Incident reporting register. In addition, you will provide high level administrative support to the Clinical Review Committee and the Clinical Incident Management Team.
Please note prior to commencement successful candidates will be required to:
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Undergo a pre-employment National Police Check.
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Comply with Canberra Health Services Occupational Assessment, Screening and Vaccination Policy.
To Apply:
Please submit a copy of your CV along with a 2x page response to the Selection Criteria listed in the position description. Only applications submitted online will be accepted.
Canberra Health Services (CHS) is focussed on the delivery of high quality, effective, person centred care. It provides acute, sub-acute, primary and community‐based health services, to the Australian Capital Territory (ACT) and surrounding region. More information can be found on the CHS website.
Our Vision: creating exceptional health care together Our Role: to be a health service that is trusted by our communityOur Values: Reliable, Progressive, Respectful and Kind
CHS is committed to workforce diversity and to creating an inclusive workplace. As part of this commitment, we welcome applications from all diversity groups. Aboriginal and Torres Strait Islander peoples, people with disability and people who identify as LGBTQIA+ are particularly encouraged to apply.
Canberra Hospital Expansion Project – CHS is constructing a new Critical Services Building called ‘Building 5’ which is a 44,000sqm nine storey building specifically designed to deliver state-of-the-art acute clinical services at the Canberra Hospital. Building 5 is the largest healthcare infrastructure project undertaken in the Territory’s history and it represents the largest clinical and operational change program to ever be implemented by Canberra Health Services. Building 5 integrates with a number of existing buildings at the Campus including Building 1 and Building 2, to facilitate a seamless public thoroughfare, patient transportation and back-of-house logistics distribution.
North Canberra Hospital - As of 3 July 2023 Calvary Public Hospital Bruce transitioned to CHS and became North Canberra Hospital. The transition will deliver a health system networked under one provider and will provide increased workforce opportunities for staff at both CHS sites. The ACT Government will be building a new northside hospital on the existing hospital campus in Bruce to meet the growing health care needs of our community, with construction to commence mid-decade providing more beds, increased services, and increased career opportunities.
If you would like further information regarding this opportunity, please contact Allison Schischka
at (02) 5124 9*** or at