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SalaryOur elite sales team is made up of passionate, dedicated professionals, delivering the most advanced medical technologies to patients in need. By collaborating extensively with leading healthcare professionals you'll see first-hand the impact you have on individual lives- one patient at a time.
The position of Clinical Specialist, Neuromodulation, is a full-time position that will provide clinical and technical support for a range of Neuromodulation products within New South Wales. This support is required during implants, patient clinics, technical trouble-shooting and other general assistance to the sales team & their customers.
This role is responsible for supporting the New South Wales region and reports directly to the Regional Sales Manager - Neuromodulation - NSW & QLD.
WHAT WILL YOU BE REPONSIBLE FOR?
- Provide superior day-to-day field clinical support, which includes patient interactions of patient education, programming of Boston devices and patient follow up, plus technical/application and education support, site management and coordination.
- Build strong relationships with existing customers to understand their needs as well as identify potential new business opportunities in the assigned state.
- Successfully complete formal neuromodulation training program, apply these skills in the field and maintain high level of technical and market knowledge on an ongoing basis.
- understand and identify your customer needs in your state including practices and policies as well as identifying any competitor activities.
- Participate and provide assistance in relevant tender process.
- Completion of relevant administration including reporting, stock validations and management as well as database management and latitude remote monitoring support.
- Attend meetings, conferences and exhibitions as required to promote Boston Scientific products and services.
- Complete market analysis and regular reporting as required.
- To be available to support the broader ANZ NEUROMODULATION business on an as-needs basis
- Maintain all company assets, including assigned inventory, in good order and in accordance with BSC audit and process requirements.
- Previous clinical case experience within Neuromodulation is preferred.
- Strong technical and clinical skills is preferred.
- Proven experience in building and maintaining customer relationships.
- Proven ability to absorb complex technical information and apply this knowledge in the field.
- Excellent written & verbal communication.
- Tertiary qualifications in preferred disciplines including biomedical engineering and science-related disciplines.
- Ability to travel locally, interstate and internationally.
Product/Technical Knowledge
- Successfully completes all relevant Neuromodulation training.
- Develop in depth knowledge of Neuromodulation devices and treatment applications.
- Proactively keeps up to date with technical knowledge in Neuromodulation and procedures.
- Builds and maintains effective networks that add value in achieving work related goals.
- Skilled in building rapport with a wide variety of individuals.
- Understands the balance between taking time to build rapport and achieving objectives set.
- Works effectively and collaboratively within the team environment.
- Maintains well organised materials, files, system, and reports.
- Plans and prioritises territory activity.
- Makes sure all parts of a job are completed in full, within deadlines, including follow up plans and paperwork.
- Has a results-oriented mindset.
- Measures his/her own performance and seeks feedback for self-development.
- Demonstrates resilience and has a strong sense of urgency.
- Recognises and acts on opportunities.
- Maintains a flexible approach to meet goals.
- Previous clinical case experience within an operative environment desired.
- Strong technical and clinical skills.
- Proven experience in building and maintaining customer relationships.
- Proven ability to absorb complex technical information and apply this knowledge in the field.
Everyone should be empowered to be their authentic selves at work. We're fostering a diverse, equitable and inclusive culture where employees can advance their careers and collaborate to improve and save patients' lives.
Boston Scientific is a diverse and inclusive organisation and welcomes applications from all backgrounds.
Closing date for applications is Friday 22 March 2024.
This is the Boston Scientific EVP
It's personal… We understand that choosing the right place to work is an important decision. It's not just about the company, it's about finding your purpose and a place to grow.
We crave meaningful results so if you are a natural problem-solver, we need your heart, imagination, courage, and spirit to help us make a meaningful difference to people's lives. We'll give you the opportunity to harness all that's within you by working with diverse and high-performance colleagues, tackling some of the most important health industry challenges.
Boston Scientific has the capacity to improve the lives of millions of people around the world and because we reach so many, you can feel proud that this may include your own friends and family. Our agile approach and winning spirit mean that we will treat you as an individual, recognizing that your aspirations and goals are personal to you.
Everyone at Boston Scientific has consciously chosen to be a part of the work that we do. You and your colleagues will be empowered to fix problems that your team, customers or business are looking to solve because these challenges truly matter. This is core to our mission of transforming lives by advancing science. Every person here acts with humility and fierce passion, to impact people's lives down your street and across the world.
This is more than just another job.
This is a place where you can find meaningful purpose, improving lives through your life's work.
This is more than a career decision, it's personal.
