Clinical Support Specialist - Surgical Technologies

We are seeking a Clinical Support Specialist to join our growing team based in Sydney! You will be working in the Surgical Technologies team, with the Neptune and Safeair systems.

Are you a nurse or allied health professional looking for a Monday - Friday role with flexible working hours & autonomy?

This could be the role for you!

• You will become an expert in Stryker surgical technology products, offering technical and clinical specialist expertise to both internal and external customers.
• You will have the opportunity to attend surgical procedures and provide hands-on assistance to hospital staff, ensuring the optimal use of Stryker products.
• Additionally you will support our Territory Managers with product presentations and training sessions, fostering customer engagement and contributing to the successful integration of our products.  

What we look for:

• Dedicated achievers. People who thrive in a fast-paced environment and will stop at nothing to ensure a project is complete and meets regulations and expectations. 
• Self-starters. People who take ownership of their work and need no prompting to drive productivity, change, and outcomes. 
• Collaborative partners. People who build and leverage cross-functional relationships to bring together ideas, information, use cases, and industry analyses to develop best practices. 
• Effective communicators. People who can interpret information clearly and accurately to concisely communicate results and recommendations to stakeholders, senior management, and their teams. 

Responsibilities in the role:

• Become an expert in Stryker Surgical Technology products and provide technical and clinical specialist expertise to new and existing customers 
• Attend surgical procedures and assist surgeons and hospital staff in the effective use of Stryker products 
• Utilize effective sales techniques to communicate product/service value and meet revenue targets 
• Conduct in-service training and product demonstrations, supporting our Territory Managers 

Experience required:

• Proven experience in either a clinical (nursing or theatre) environment, sales or within the medical device industry 
• Proficient in comprehending technical information and articulating complex ideas  
• Proven track record of building robust and trustworthy relationships with internal stakeholders and customers 
• Highly adaptable to thrive in a dynamic and rapidly changing environment 
• Exceptional problem-solving abilities to tackle challenges effectively and find creative solutions 

Culture & Benefits 

• Ongoing training and opportunities for career progression 
• Paid Parental leave schemes 
• Volunteer Day 
• Engagement Day 
• Being part of one of the world’s largest and most recognizable brands. 
• Excellent team culture – we have fun whilst we work! 

Know someone at Stryker? 

Be sure to have them submit you as a referral prior to applying for this position. Learn more about our employee referral program 

To join us, click apply now! 

Stryker is in the medical industry and the safety of our employees and communities is very important. To that end, it is a requirement that our employees be vaccinated, and it’s an inherent requirement for the successful candidate for this role to be vaccinated.  

Travel Percentage: 10%