Clinical Support Specialist

About Us:

PERSOLKELLY is at the forefront of professional recruitment, representing clients and candidates in STEM, IT, Government, Executive, and Professional Services. As one of the largest recruitment organizations in Australia, our size, stability, and market knowledge make us the go-to partner for top ASX companies.

Persolkelly has partnered with 3M to seek a Clinical Support Specialist for a 12-month max term contract that includes sick leaves and annual leaves and the possibility to go perm.

Fully remote position,

POSITION TITLE: Clinical Support Specialist

DEPARTMENT: Health Information Systems

REPORTS TO: Senior Clinical Support Consultant

RESPONSIBILITIES:

1. Specific Environment, Health, and Safety Responsibilities.
2. Provide Expert knowledge associated with Classification, Grouping, Reimbursement, and hospital coding processes.

3. Respond to telephone, email, and written inquiries from customers regarding 3M HIS products.

4 . Customer on-site visits for support purposes. Also attend trade meetings, team meetings and conferences, and other business meetings as appropriate

5 . Maintain up-to-date customer information systems.

6 . Co-ordinate with the Sales Specialist and Technical Support Team, customer support requirements to ensure appropriate coverage and assistance for support in the allocated territory of VIC and SA

7. Work with and support team members in developing Australia and New Zealand HIS business. - As part of the HIS team, be an active contributor to developing the business. Contributor to product development teams for clinical requirements.

8 . Assist with new product development and localization as required

9 . Customer Education and training

10 . Testing of 3M HIS Codefinder as required before customer release

Essential:

• HSC
• Graduate - Medical Records Administrator / Degree in Health Information Management

SPECIFIC KNOWLEDGE & SKILLS GAINED FROM COURSEWORK OR PRACTICAL EXPERIENCE

• At least four years of practical experience in coding and grouping patient records as an MRA in the hospital system. (Essential)
• Analytical Skills
• Basic PC Computer Skills
• Ability to analyze information systematically.
• High level of written and oral communication skills.
• Self-motivated.
• Work long periods unsupervised.
• Good organization skills.
• Good interpersonal skills via telephone and e-mail

Specific experience in computer technology and or technical skills related to software management (i.e. worked in an IT area or with IT systems for a minimum of two years) is preferable.

If you think you have the right skills for this role then please apply directly on the 'Apply Now' link and I will share more detailed information on the role or email *********@persolkelly.com.au

Who are we

At PERSOLKELLY, our passion is - and always has been - putting you first.

We propel our people forward by supporting their careers in fresh ways, backed by our expertise and capability.

We're committed to creating a safe and inclusive environment which values and respects diverse styles, backgrounds, experience and perspectives.

We welcome and encourage women, people of Aboriginal and Torres Strait Islander descent and people from diverse backgrounds to apply.

So it's over to you. If you would like to join our team, please APPLY now.

To learn more about working with PERSOLKELLY, we encourage you to visit our website.

Follow our LinkedIn page at linkedin.com/company/persolkelly for the latest updates and insights.