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Salary- Employment Type: Full time continuing role as Cloud Financial Operations SME
- Starting Salary $138,171 plus generous superannuation
- Location: Kensington (Hybrid Flexible Working)
UNSW isn't like other places you've worked. Yes, we're a large organisation with a diverse and talented community; a community doing extraordinary things. Together, we are driven to be thoughtful, practical, and purposeful in all we do. Taking this combined approach is what makes our work matter. It's the reason we're one of the top 20 universities in the world and a member of Australia's prestigious Group of Eight. If you want a career where you can thrive, be challenged and do meaningful work, you're in the right place.
About UNSW IT and the role:
UNSW IT is part of the Operations Division at UNSW. The IT team at UNSW plays a critical role in enabling the University's teaching, research, and industry engagement. Would you be keen to make a difference and work in higher education ?
Our priorities are to drive innovative technology architectures and be a trusted advisor and service partner to the University. Join our team at UNSW and help us build out our service and engineering teams to enrich the wider UNSW community. As we transition to cloud platforms, we are seeking expertise to help us navigate this change across the operating environment. This is an exciting opportunity to shape the future of how we use these technologies and make a meaningful impact on the community.
The Cloud Financial Operations (FinOps) Subject Matter Expert (SME) plays a critical role in the managing and optimising UNSW Cloud budgeting, consumption, optimisation and ensuring the Cloud platform is financially sustainable. The role will ensure cost optimisation, driving a culture of proactive cost management rather than reactive cost reduction for all cloud infrastructure services. The focus will be on optimising the financial management of the UNSW Cloud platforms, ensuring maximum value from cloud investments.
The Cloud FinOps SME will work closely with the Head of Cloud Business Office, Cloud Architect, Cloud Platform Engineering team and other stakeholders to monitor cloud spending, identify cost optimisation opportunities, and drive financial proficiencies in the platform's operation. The Cloud FinOps SME has a critical role as it ensures the smooth and efficient operation of UNSW cloud-based systems and applications. By proactively managing and monitoring cloud spend, this role enables seamless business operations and customer satisfaction.
The role reports to the Head of Cloud Business Office
Who You Are:
- Tertiary qualification in Computer Technology (or equivalent), supplemented with demonstrated success in an IT environment and managing multiple complex projects in a large and diverse organisation and subsequent relevant experience.
- Strong understanding of cloud costs, and ability to identify cloud costs for showback and chargeback using resource tags.
- Knowledge of Cloud cost management principles, tools, and best practices to ensure efficient use of resources and minimize expenditure.
- Experience in developing, implementing, and maintaining financial operational strategies, policies, and procedures for Cloud-based environments.
- Proficiency in using Cloud cost management, monitoring tools and best practices (e.g., AWS Cost Explorer, Azure Cost Management, GCP Cloud Billing, Cloudability) to track, analyse, and report on Cloud expenses.
- Strong analytical and problem-solving skills to identify cost optimisation opportunities and provide recommendations for improvement.
- Excellent communication, collaboration, and stakeholder management skills to work closely with Product Managers, engineers, and other team members in promoting cost-awareness and implementing cost-saving measures.
- Ability to create and maintain budgets, forecasts, and financial reports related to Cloud platform usage and expenses.
- Familiarity with Cloud pricing models, contracts, and vendor negotiation strategies to secure the best possible terms and conditions.
- Continuous learning mindset to stay up-to-date with industry trends, emerging technologies, and best practices in Cloud infrastructure services and Financial Operations.
- Proficiency in troubleshooting and resolving technical issues in a cloud environment paired with strong analytical and problem-solving skills with high attention to detail.
- Advanced written and verbal communication skills, with ability to influence and negotiate at a senior level.
- Familiarity with ITIL or other IT service management frameworks.
- Expert proficiency in troubleshooting and resolving technical issues in a cloud environment paired with strong analytical and problem-solving skills with high attention to detail.
- Advanced understanding of cloud computing concepts and architectures, with hands on experience in major cloud platforms such as AWS or Azure.
- An understanding of and commitment to UNSW's aims, objectives and values in action, together with relevant policies and guidelines.
- Knowledge of health and safety responsibilities and commitment to attending relevant health and safety training.
People are at the core of everything we do. We recognise it is the contributions of our staff who make UNSW one of the best universities in Australia and the world.
Our benefits include:
- Career development opportunities
- 17% Superannuation contributions and additional leave loading payments
- Additional 3 days of leave over December/January holiday period
- Discounts and entitlements (retail, education, fitness)
To Apply: If this is of interest to you, please submit your CV, Cover Letter and responses to the Skills and Experience outlined in the position description.
Contact: Jen MacLachlan, Senior Talent Acquisition - IT Portfolios
Please note applications sent directly to the contacts above cannot be accepted.
Applications close: 24rth of January 2024 at 11.30pm
Please note: Sponsorship is not available for this role, valid Australian working rights are required on application.
UNSW is committed to equity diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff.
