General Manager & Club Secretary

Founded in 1892, The United Service Club Qld is one of Australia's oldest and most prestigious private members clubs. 

Located in the historic Spring Hill precinct, the Club was originally founded as an oasis within the hustle and bustle of Brisbane for Officers of the Queensland Defence Force. Over the preceding 132 years the Club has widened its membership, and today proudly reflects the diversity of modern-day Queensland.

The Club provides a wide range of hospitality and accommodation services to its members and their guests in an atmosphere of timeless elegance and comfort. The attentive, friendly, personalised service and a warm, inviting atmosphere are the hallmarks on which the Club prides itself whilst making its members feel at home whenever they visit.

With the imminent departure of our current General Manager and Club Secretary, the Management Committee is looking for a leader with a proven track record to fill this this critical leadership position.

Key Qualifications:

• Strong People Skills: Adept at fostering a positive and collaborative team environment.
• Excellence in Member Service: Dedication to delivering financially viable Members services across dining, accommodation, and events.
• Asset Management: Demonstrated capability in managing and optimising resources to enhance overall operational efficiency.
• Logistics: Navigate the complexities of creating and executing high end member events and event logistics.
• Club Operations: Previous senior management experience within private member clubs (or similar venues) with a current RSA, RMLV & Approved Manager, or ability to obtain.
• Club Secretary: Advanced communication skills, with demonstrated capability in delivering at CXO, Committee or Board level.
• Finance: Oversee financial aspects of the Club's operation, including budgeting, and revenue growth to enhance member services and drive profitability.
• Systems: Demonstrated experience in Club Management software platforms essential (Northstar highly desirable).

As General Manager & Club Secretary you will be responsible for:

• Overall management of the day-to-day Operations of the Club and its facilities through effective delegation to Department leads.
• Create and execute new business and operational initiatives, with a focus on increasing revenue and membership. 
• In collaboration with the Finance Manager provide financial planning, management and reporting to the Management Committee (P&L, Cash Flow forecasting).
• Preparation of Annual Report and the AGM and ensuring the Clubs compliance with required legislation (WHS, Liquor Licensing, planning etc) 
• Effective communication with all stakeholders including The Management Committee, Managers, Staff, Contractors and Suppliers. 

Additionally, we offer:

• Competitive remuneration package
• Work-life balance
• Free on-site car parking (24/7 access)
• 5 Weeks Annual Leave
• Closed most Sundays and Public Holidays (Excluding ANZAC Day)
• 5 minutes to Central Station

This position is offered on an initial fixed term, renewable contract and the preferred candidate will be subject to national police, criminal and probity history. 

For more information on this position, or for a confidential discussion please contact Ian Harding (President) via email *********@unitedserviceclub.com.au OR mobile 0408 657 *** or Mike Little (Treasurer) *********@unitedserviceclub.com.au OR mobile 0422 658 ***.