Club Manager (Venue Manager)

Join our growing team as a Club Manager (Venue Manager), and be at the helm of a dynamic and autonomous team.

We are seeking a proactive, organised, and detail-oriented professional who can provide exceptional experiences for our members and guests. As the Club Manager, you will need the confidence to make strategic decisions that benefit our brand, members, and stakeholders.

The function of the Club Manager is heavily business development focused with activities such as filling the funnel through networking, following up on leads and working with member services and sales team. The role requires entrepreneurship and the confidence to make decisions for the good of the brand, members, and stakeholders.

For the Club Manager to be successful, you will need a strong somewhat independent team that does not need handholding all the time, but that is empowered, clear and capable of those roles. You’re a pro-active, professional individual who is highly organized and detailed oriented, a person you can trust that will always deliver and give your guests and clients the best experiences.

About the Space

Work Club Olderfleet delivers the best of both worlds – heritage charm and striking contemporary architecture – matched with meticulous design and service to help your business thrive.

Located in the mid-town CBD with a grand entrance on Collins Street plus rear access to Flinders Lane, Olderfleet offers more than 4,000 square metres of working space including shared spaces, dedicated desks and private suites for up to 200 people.

However you choose to work, you can enjoy Work Club’s renowned Nordic-inspired design and furnishings, a luxurious Club Lounge and Valhalla – Work Club’s signature underground bar. There are 22 meeting rooms, conference facilities and breakout spaces to choose from including Level 35 that provides spectacular and inspiring 360 degree views of Melbourne.

Olderfleet is also home to Work Club’s concept retail store and café Sagas. Sagas embodies our design philosophy with a curated collection of homewares, gifts, accessories and apparel from Scandinavia, North America, Japan and Australia

Key Selection & Criteria

The ideal candidate will be a hands-on professional, a leader with genuine passion for hospitality and customer service. You will understand that customer service is at the forefront of everything we do.

• A minimum of 2 (two) years of experience in similar role preferred, prior management experience being advantageous
• Previous experience in hospitality, food & beverage, property, or building management is highly regarded
• Overseas training/experience highly regarded
• Strong financial acumen relevant to P&L management and cost control
• Natural leadership skills with the ability to effectively interact with people, lead by example, train and motivate a team
• A can-do attitude with a strong work ethic and willing to go the extra
• Exceptional people and communication skills
• Bring fresh ideas and an innovative approach
• Critical thinker, problem-solving skills, and a team player
• A strong customer service focus
• Display energy, enthusiasm and drive

What we are offering

• Stylist and modern workspace with all the bells and whistles, including hotel-style concierge services and luxurious end-of-trip facilities.
• Opportunity to work for a loved and well-respected premium brand with boutique workspaces across Australia.
• A culture that values diversity, innovations, promote growth, health and wellbeing 
• Product & Hospitality Discounts
• Generous employee benefits and incredible amenities. 

If this opportunity aligns with your skills and aspirations, and you are interested in joining our exceptional team, we would love to hear from you.

Please Note: Unrestricted Australian working rights required for this position.

• Looking for candidates available to work:
  • Monday: Morning, Afternoon, Evening
  • Tuesday: Morning, Afternoon, Evening
  • Wednesday: Morning, Afternoon, Evening
  • Thursday: Morning, Afternoon, Evening
  • Friday: Morning, Afternoon, Evening
• 2-3 years of relevant work experience required for this role
• Working rights required for this role
• Expected start date for role: 02 April 2024