White + Wong's - Duty Manager

We are seeking an exceptional and seasoned individual to join our award-winning White + Wong’s restaurant located in our Newmarket Rooftop.

We are looking for a motivated and experienced candidate with exceptional customer service skills for full-time Duty Manager role.
 
A successful applicant will have exceptional customer service skills, along with positive attitude and strong service knowledge.
 
Are you someone that fits this brief?

***Must have full NZ working rights***
  

• You have worked for a similar premium high-volume restaurant at supervisory level for at least 3 years
• You have a current Manager’s Certificate or LCQ
• You have passion for providing exceptional guest service
• You are an excellent problem solver
• You have exceptional leadership and communication skills
• You are passionate about serving simply the best food and wine
• You love to work within a great team environment and enjoy fast paced service
• You get a buzz from working hard and getting great results
• You are confidently able to multitask and have strong guest relations skills
• You understand how a restaurant works, are familiar with online reservations systems
• You would like to build on a successful career in the hospitality industry
• Willingness to work during peak hours, including evenings, weekends and public holidays
• You are ready for some amazing opportunities working for a progressive hospitality company

Working with us means you will receive:

• Highly competitive remuneration 
• Amazing career development in a growing group, working with a great team
• Staff discounts at all our venues across Queenstown, Auckland, and Australia
• Opportunities to transfer within the group across Australia and New Zealand 

  The core of the role:

• Achieve top line sales
• Ensure good roster management
• Assist in recruitment
• Focus on staff development and training
• Ensure the establishment is clean and tidy at all times
• Deal with guest enquiries, including emailing and taking phone calls
• Ensure maintenance of equipment, facility, and grounds
• Ensure Health and Safety is met at all levels
• Manage and conform with regulatory licensing requirements

  
Good Group Hospitality is an established and expanding hospitality business with a restaurant portfolio including White + Wong’s, Botswana Butchery and Harbourside Ocean Bar Grill located in Auckland, Queenstown, and now Australia.  
 
We pride ourselves on providing premium fun dining experiences to the thousands of guests that visit each year.   We also do our best to ensure that our staff stand out from the rest, are enthusiastic and have the ability and passion to consistently exceed our customer expectations.
 
If you think you are ready for your next challenge, don’t hesitate and apply today!!
  
This is a full time role with rates that reflect your level of experience.
Additional information

• Realistic job growth opportunities with our company
• Group-wide discounts, daily staff meal, weekly tips, competitive pay
• Awesome team environment with good work/life balance