Commercial Credit & Collections Officer

The Company…..
Established over 20 years ago and listed as one of Australia’s Top 200 companies this respected organization has multiple divisions and has been consistently growing and acquiring new business partners.  As a result of their continued growth, they are seeking a determined and driven Credit Officer to ensure outstanding debt is paid in a timely manner.  Based in Morningside with onsite parking, their dynamic credit team is searching for a like-minded professional to join them in helping achieve record results.  You will be working in a friendly and relaxed environment; the management team is approachable and there are plenty of perks on offer.
  
The Benefits…

• Work Monday to Friday and finish at 4pm daily
• 1 day WFH flex available after probation
• Friendly, approachable and supportive management with training provided

The Job…..
Reporting through to a Credit Team Leader, you will be responsible for the following duties:

• Managing a portfolio of commercial accounts nationwide working on 7 day trading terms.
• Collection of overdue commercial accounts making 50-60 outbound calls per day.
• Reconciling client accounts.
• Handling phone and email queries.
• Resolution of customer queries and liaising with internal staff to resolve queries
• Escalation of issues as required.
• Weekly and month end reporting as per business requirements.

You….
To be successful in this role, you must have experience in the following areas:

• Ideally you will have a minimum of 12 months collections experience working in a consumer or commercial high volume, fast paced credit environment.
• Experience working within the FMCG/distribution sectors is advantageous but not essential.
• Comfortable with making 45-50 outbound collection calls with a customer service focus.
• Ability to resolve credit related matters quickly and efficiently.
• Enjoy working in a fast paced team environment working to targets and achieving goals.
• Excellent written and verbal communication skills.

How to apply…..
This is a great opportunity to join an organization who can provide training and development along with a unique chance to make the transition from consumer to Commercial Credit. To apply send your application to ********@sbrecruitment.com or call Jenny on 02 9002 5*** for a confidential conversation.