AddressCompany description:
The Communications & Customer Division supports the Department of Transport and Planning (DTP) to deliver on the government's transport and precincts agenda. We do this through clear communications, genuine engagement and marketing campaigns that resonate with people because they are focused on delivering better outcomes for people, wherever they live. The division innovates with communications approaches to support organisational, cultural and behavioural change.
Job description:
About the Role
*This is a Fixed Term Position until February 2025 based in Traralgon Gippsland*
We are seeking a Manager, Communications and Stakeholder (Gippsland) to lead the planning, delivery, and coordination of communications activities within the Communications and Customer Division. This strategic role involves developing and implementing Communications and Engagement strategies for the Gippsland region, partnering with Transport Services Executive Directors. The position requires strong stakeholder awareness, community relationships and a regular presence in the allocated region. Join us to deliver high-quality, strategic communications aligned with our divisional goals.
To access the Position Description, please click here.
Position Outcomes / Accountabilities
• Effectively manage a team of communications specialists to deliver on the strategic communications plans of the regions. Project managing timelines, resource allocation, delivery outputs and budget.
• Managing risk pertaining to communications involving identifying, assessing, and mitigating potential risks that could impact the effectiveness, integrity, and reputation of communication processes within the department.
• Provide effective leadership and support to multiple teams. Foster a good team culture, focusing on capability development and innovation, staff engagement with high levels of cohesion and commitment, and are working in a flexible/agile manner, and positive mindset, delivering on the services required.
• Strategically supporting the Executive Directors, Transport Services, the broader portfolio, in order to align communication strategies and activities with the overall divisional strategy.
• Empowering the team to be self-driven, project focused and ultimately accountable for timely, high-quality communications output.
Key Selection Criteria
The department is seeking a Manager, Communications and Stakeholder (Gippsland) to lead our Communications and stakeholder engagement efforts. This strategic role involves developing and implementing effective communication and Engagement strategies, partnering with key stakeholders to deliver impactful outcomes.
The successful candidate will manage their team, ensuring adherence to public sector values and performance standards, resolving issues, enhancing engagement, and recognising performance. They will implement frameworks for developing organisational capability, set clear role expectations, monitor performance, provide constructive feedback, and empower employees. Building mutually beneficial partnerships is essential, with a focus on identifying common issues and responding to stakeholders' needs. The candidate will provide high-level advice on influencing target audiences, tailoring content and style appropriately.
Engaging key stakeholders in strategic planning, the candidate will consider wide-ranging possibilities and translate strategic directions into actionable plans. They will define governance measures, manage risks, and ensure project success.
The role also involves maintaining partnerships, coaching on co-creation processes, and facilitating discussions to navigate differences and reach decisions. The ideal candidate will quickly adapt to changing priorities and situations, work with a sense of purpose, and link work to its impact on stakeholders, enabling the team to understand the strategic direction of the branch and organisation.
Join us in this pivotal role to drive strategic Communications and stakeholder engagement within the Department of Transport and Planning.
Qualifications and Experience
Mandatory
• Relevant tertiary qualification or equivalent experience in communications, engagement, public relations, education or a similar discipline.
Desirable
• Advanced specialist skills in planning and delivering Communications and Engagement programs in a public sector, major project, transport or infrastructure.
• At least five years' demonstrated experience managing and delivering significant strategic Communications and Engagement programs.
What we offer
• Meaningful work making Victorian communities more accessible and liveable.
• Professional growth and development opportunities across the department and the wider Victorian Public Service.
• A hybrid working model focused on collaboration and teamwork.
• Optimal work-life balance initiatives including flexible working arrangements.
• We prioritise the development of a safe and inclusive culture.
Culture Value
We are an equal opportunity employer, embracing a diverse range of applicants such as veterans, and people who identify as Aboriginal and/or Torres Strait Islander, LGBTQIA community members, individuals with disabilities and/or health conditions, as well as those from varied faith and cultural backgrounds. At our department, we prioritize the development of a safe, inclusive, and high-performance culture through shared actions and behaviours that align with our strategy and direction. This empowers our employees to effectively contribute to our goals.
How to Apply
DTP Employees or DTP Affiliates with Vic Gov People login details
To apply, click here to log in and start the application process.
Non-DTP employees (Including VPS outside of DTP)
Create an account by clicking the ‘Apply' button and follow the prompts.
For help, click here for a Quick Reference Guide on how to apply.
Applications close 11.59pm on Sunday, 30th June 2024. All Applications should include a resume and a cover letter. For further information about the role please contact Sara-Jane Delaney - Director, Communications and Engagement via ***************@transport.vic.gov.au.
Preferred applicants may be required to complete a police check and may be subject to other pre-employment checks. Information provided to the Department of Transport and Planning will be treated in the strictest confidence.
Please let us know by phone or email if you need any adjustments to fully participate in the recruitment process. If you require the ad or any attachments in an accessible format (e.g., large print) due to viewing difficulties or other accessibility needs, we are happy to accommodate.
