Communications Manager

The Manager of Communication is a member of the strategy arm of the organisation and leads the communications team. The Manager of Communication oversees the communication and marketing team’s overall objectives, ensuring the organisation is connected to community, facilitating company growth and expansion of client base, improving accessibility of services to clients and ensuring business continuity through communication to internal and external audiences.

The Manager of Communication will design, implement, and monitor the communication strategy for HealthWISE and take responsibility for delivering high quality, innovative internal and external communications and marketing campaigns.

This role is available at any HealthWISE offices in New South Wales or Queensland. https://healthwise.org.au/contact/#officelocation

Key Responibilities

• Engage clients, referrers, and potential staff through effective communication.
• Improve audience engagement at a community level.
• Deliver high quality, innovative internal communications and marketing activities.
• Deliver high quality, innovative external communications and marketing activities.
• Design, implement and monitor the organisation wide communication strategy.
• Provide advice to the Executive about current community concerns.
• Ensure best practice marketing support for HealthWISE programs, services, recruitment, and events, and deliver privately billed services for external clients where capacity exists.
• Be the first point of contact for media and provide advice and strategic direction for Executive and CEO on external communication.
• Ensure health and wellbeing messaging is clear and accessible to all, using health literacy principles.
• Develop meaningful marketing materials, resources and tools.
• Maintain brand integrity across the HealthWISE footprint.
• Lead organisational communications as part of business continuity management.
• Provide inspirational leadership to the communications team.
• Provide empowering line management and support to direct reports

Role Criteria

Essential

• A strategic approach to communications & marketing
• Qualifications and experience in communications / marketing
• Excellent written and verbal communication
• Demonstrated ability to work within a dynamic and flexible team, take initiative and network and liaise with a wide range of people at varying professional levels
• The ability to apply innovative strategies to address marketing problems
• Skills and experience in business continuity management
• The ability to effectively engage with stakeholders
• Motivated and able to work remotely with accountability
• Demonstrated ability to manage a dynamic and flexible team.
• Experience using a suit of project management tools e.g. Trello, Teams etc.
• Demonstrated attitude and behaviours that are in keeping with the company’s values (client focus, empowerment, courage and excellence)
• Demonstrated understanding of issues affecting Aboriginal and Torres Strait Islander people and their health
• Willingness to travel and work after hours if required

Desirable

• Media liaison/ public relations experience and contacts
• Knowledge of rural and regional Australia

To apply for this position: The essential role criteria must be addressed in your cover letter, accompanied by your latest CV.

Applications without a cover letter addressing the essential role criteria accompanied by your CV will not be considered.

Applications close 16 February 2024. Please contact Sally Urquhart, on 02 6766 1*** or **************@healthwise.org.au, to discuss this position.