Manage a team of frontline support staff to deliver highquality and individualised one-on-one services to individuals living with disability.
Work for one of Australia's leading organisation committed to providing high quality support to individuals living with disability and their families through a range of services.You will be responsible for overseeing a program been designed to support and provide high-quality services to young adults within their homes and the community as well as providing hands-on leadership to frontline team to ensure that day-to-day activities are running smoothly. Exciting opportunity to collaborate and create strong connections with various stakeholders across Sydney.
Client Engagement and Program Coordination:
- Support clients and families in assessing funding and support needs for program participation, aligning with individualised goals.
- Regularly engage with clients and families to gather feedback, introduce changes, and monitor program effectiveness in achieving individual goals.
- Oversee employee rosters, ensuring compliance with regulations and organizational policies.
- Coordinate recruitment, development, and retention of high-performing teams, providing supervision and mentoring for quality service delivery.
- Build and maintain relationships with key internal stakeholders to promote program and service opportunities.
- Record and monitor service bookings to ensure services are delivered with agreed funding parameters.
- Collect necessary information for monthly reports, tracking progress against strategic objectives.
- Relevant qualifications in community and social services or equivalent.
- Demonstrated experience in a similar role within Disability Services.
- Ability to provide on-call support and reactive to out-of-hours
service and managing emergencies, enquiries and
rostering issues. - Effective verbal and written communication skills with a friendly and caring manner.
- Full working rights and unrestricted NSW Driver’s licence.
- Current First Aid certificate, WWCC, NDIS Worker Check, National Police Check