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SalaryKarstens Conference & Training Venues is a premier national provider of conference and training facilities, boasting owned and managed locations in the heart of Melbourne, Sydney, Brisbane, Perth, and Auckland, alongside affiliate venues in Canberra, Adelaide, Hobart, Brisbane, and Wellington.
We serve a diverse array of clients, from top-tier ASX-listed corporations to smaller enterprises, hosting an assortment of events like presentations, workshops, and corporate training sessions.
Our commitment to offering businesses top-notch offsite conference and meeting spaces has solidified our reputation amongst the most selective corporate meeting planners, who trust us to flawlessly execute their most critical events. Karstens is favoured by numerous leading ASX-listed companies and is also the chosen provider for small to medium businesses, law firms, and associations.
History: Karstens Conference & Meeting Centres, established in 2006 at 123 Queen Street, Melbourne, have rapidly become a driving force in redefining corporate hospitality. Our growth includes the addition of centres in Sydney (2011), Brisbane (2014), Auckland (2017), with our latest venue in Perth opening in October 2019. Now that we have Covid behind us, Karstens will start look opening additional venues in Australia and NZ.
Our Team: Karstens thrives on its talented team. We are proud to employ a group of exceptional professionals who exceed expectations in delivering outstanding service. Our team is committed to ensuring every event runs smoothly and to meeting our clients' needs proactively.
As part of our skilled Coordination team, you will:
Play a key role in achieving Karstens' goals and financial targets.
Manage relationships with existing, new, and repeat clients.
Create experiences that ensure client retention.
Coordinate client requirements for conferences, hybrid conferencing and events, guaranteeing successful event execution.
Duties & Responsibilities:
Foster and uphold client relationships, surpassing service expectations.
Collaborate with operational teams for precise event planning.
Drive business growth through upselling to existing clients.
Maintain a high retention rate of existing clients.
Engage in industry trade shows and events for networking.
Nurture key client relationships.
Manage client files and event bookings, including processing and confirmation agreements.
Act on feedback to enhance services.
Organize appointments and site inspections.
Address inquiries from contracted and potential clients.
Encourage teamwork and embody Karstens' values.
Skills & Experience:
Demonstrated event coordination skills/understanding of the events industry requirements
Proficient in Outlook, Word, Excel, PowerPoint.
Exceptional communication, both written and verbal.
Strong administrative, time management, and professional abilities.
Experience in conferencing, events, or banqueting industry is advantageous.
Salary & Benefits:
A competitive salary of $70,000 (Plus superannuation)
Ongoing training and career opportunities in an expanding business.
Melbourne CBD location.
Join a dynamic and innovative company by applying now. Due to high response rates, only shortlisted candidates will be contacted.
Karstens appreciates your application and wishes you well. Discover more about our brand at www.karstens.com.au.
Summary of role requirements:
- Looking for candidates available to work:
- Monday: Morning, Afternoon
- Tuesday: Morning, Afternoon
- Wednesday: Morning, Afternoon
- Thursday: Morning, Afternoon
- Friday: Morning, Afternoon
- 1 year of relevant work experience required for this role
- Working rights required for this role
- Expected start date for role: 15 April 2024
- Expected salary: $70,000 per year
