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Form of workAre you a charismatic individual with a CAN DO attitude? If so, we are looking for someone just like you! The iconic Esplanade Hotel Fremantle by Rydges is currently seeking a casual Conferencing & EventsBanquets Supervisorto join our C&E team!
About the business
With a rich history dating back to 1850 the hotel is an iconic landmark in Western Australia. The hotel offers 300 spacious refurbished rooms across ten different room categories, two pools, multiple conferencing & event spaces, as well as a restaurant and three different bars.
Our iconic location means our guests can savour the culture and tradition of Fremantle one of WA’s premier tourist destinations when staying with us. The hotel site has been established since 1850 and the hotel pays tribute to the rich history of our building, whilst incorporating references to Fremantle as an iconic port city, creating an environment that is rich, warm and sophisticated for business and leisure travellers alike.
About The Role
Reporting directly to the C&E Operations Manager, the role will oversee a team of 20+ staff throughout our banqueting department to excellence.
This role is 30+ hours a week on a casual basis and will require full availability across 7-days. Ideally, looking for a demonstrated leader with minimum 6 months experience in a similar role, or a candidate that has been a senior person in their current team and is looking to step up. You should be able to work autonomously with little supervision, be driven and demonstrate initiative.
The role will include, but is not limited to:
- To ensure the smooth and efficient running of all C&E within the hotel.
- Ensure that all functions are set as stated in BEOs.
- Inventory management, stock ordering & departmental upkeep.
- Directly coaching and training all staff with the aid of the created Banquet handbook whilst leading the team with a creative, engaging and challenging working environment.
- Coordinating and running events as per the BEOs.
- Liaising with both clients and vendors effectively.
- Opening/closing procedures including cash up and reporting duties.
- Establishing and enforcing SOPs and Sequence of Service for the department.
- Ensuring service is executed to the highest standard whilst keeping staff motivated.
Benefits & perks
Due to the nature of our hotel having multiple departments and outlets, it will be an amazing opportunity for candidates that has never worked in a hotel environment before to experience intricacies of not only being a hotelier, but of how multiple departments can come together to produce an amazing product. Cross-training opportunities will be provided which will endow you with a wholesome hospitality experience across various F&B offerings as well as Sales, Administration, Conferencing & Events.
- Renowned for our refreshingly local, down-to-earth experiences.
- Incredible team member discounts from your first day on-the-job.
- 50% off stays at EVT hotels – Rydges, QT, Atura, JUCY Snooze and more.
- $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.
- Awesome winter and summer savings and discounts at Thredbo.
- Rapid career growth opportunities through our EVT network.
- Local community involvement, volunteering and charitable giving.
- Australia and NZ’s largest and most diverse experiences company.
Skills & experience
To be short listed for these great roles, you will need to possess the following skills:
- Energetic, motivated and efficient at multi-tasking while working independently.
- Minimum 1 year Banquet Operations experience.
- Beverage and barista experience is highly desirable.
- Honest, punctual, reliable and physically fit.
- Able to work both autonomously and within a team.
- Well groomed and professionally presentable.
- Availability to work weekends and public holidays on a rotating roster when required.
- Clear communicator – ability to speak, understand, read & write in English.
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