Address Company Description
Novotel Melbourne Preston, boasting a freshly refurbished lobby, 383 hotel rooms, restaurant, bar and cafe, with one of the largest conference and events facilities within the Melbourne portfolio. The hotel is located in the vibrant inner north, 20 minutes from Melbourne Airport and Melbourne CBD, with on-site carpark and walking distance to the train station, bus stop and the tram!
Accor is Australia’s Largest Hotel Network with 50+ brands, 5100+ hotels operating in 110 countries. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
Job Description
What you'll be doing
In this role you will be responsible for:
Responding to client enquiries and contacting clients to determine their meeting and event needs
Driving new business leads, lead quotation & sales conversion by conducting proactive sales activities
Designing tailored quotes and proposals and driving conversion of lead through proposal to contracting stage
Drive sales strategy to ensure conversion targets are achieved and monitor success on a weekly basis, including understanding of the business to manage forecasting
All aspects of event coordination including being the point of liaison for the client for all their event needs, creating event orders, invoicing, and to ensure the event details are effectively communicated to the client and internal Departments
Identifying operational challenges and operational work practices to ensure seamless & enjoyable events for both clients and internal team members
Assisting the Conference & Events sales team to ensure effective performance and pro-active selling of the Hotel’s products
Liaising with the operations team to ensure high quality, impeccable service and experience is provided
Qualifications
What we’re looking for
Previous experience in event sales and/or event management role with a preferred minimum of two years' experience in similar position
Business development expertise
Knowledge of OPERA, Delphi systems (desirable)
Positive and engaging personality with an exceptional phone manner
Strong administration and coordination skills
Strong knowledge of Microsoft Office suite essential
Additional Information
Benefits and Perks
Ongoing career and professional development opportunities.
Dynamic and flexible role
Free on-site car park while on duty
Access to Employee Assistance Program
Work along-side experienced and dedicated professionals
Global discounts on hotel accommodation & Food and Beverage, including special rates with our partnership brands
