Sales & Events Coordinator

Brand: The Beach Hotel Stradbroke Island
Location: 158 East Coast Rd, Point Lookout QLD 4183
Position: Sales & Events Coordinator
Reporting to: General Manager (Stradbroke)
Status: Full Time

About Us

We are The Good Time Group Holdings, an award-winning hospitality group with a portfolio of venues in South-east Queensland. From sophisticated high-end dining establishments to lively hotels and sports bars, we pride ourselves on delivering exceptional guest experiences each and every time.

The Good Time Group Holdings, comprises of the highly prestigious and multi award winning Miss Moneypenny’s Broadbeach and Noosa, along with Fat Freddy’s Beach Bar & Diner, VIP Luxury Gaming Lounge, The Beach Hotel Stradbroke Island and associated retail bottle shops. 

Our approach is centered around enthusiasm, setting and achieving goals, and fostering inclusivity. We tap into the skills and experiences of our team members to consistently deliver exceptional guest experiences. Our aspiration is to be acknowledged for our outstanding workplace culture, which is shaped by proactive leadership and a steadfast dedication to innovation and expansion.

The Role

We are seeking a driven and motivated Sales & Events Coordinator who specialises in generating sales within the Hospitality and Tourism sector! The ideal person will have a strong key focus on sales generation within the corporate, tourism and event markets – knowing what to offer in the current climate and which consumers to pitch to. 

A fundamental key driver to the success of this role will be to continuously work towards increasing sales leads with a high level of quality client interaction, leading by example and demonstrating genuine hospitality to guests, clients and your colleagues. 

This is an exciting opportunity for a Sales and Events professional seeking a new challenge, at a key moment with a growing hospitality group, that will appreciate and value your contribution to their respected brands. Reporting to the General Manager, this role will be a hybrid role working minimum 3 days in our Stradbroke Island venue and 2 days located in Brisbane CBD.  Must be flexible and available to work on weekends and nights when managing events.

Key Responsibilities

As the Sales & Events Coordinator, your key responsibilities include: 

• Take ownership of all incoming sales inquiries and leads.
• Respond promptly and professionally to inquiries via email, phone, and in-person meetings.
• Utilise effective sales techniques (cold calling) to find and source new sales leads, and convert leads into confirmed bookings.
• Collaborate closely with internal operations such as accommodation, kitchen and bar to communicate client requirements and preferences ensuring the seamless operation of events.
• Act as a liaison between clients and onsite staff to address any concerns or special requests during events.
• Organise and conduct site inspections for prospective clients.
• Host final detail meetings with clients to confirm event logistics and requirements.
• Ensure that all client expectations are clearly understood and met.
• Create comprehensive event proposals and BEOs tailored to client needs and budget.
• Draft contracts outlining event details, terms, and conditions.
• Conduct post-event evaluations to assess the success of each event.
• Evaluating and critically analysing all events following their delivery, including seeking customer feedback 
• Attend and manage on-site events including weddings, birthdays, conferences, etc.

About You

• 2+ years’ experience in Sales & Events coordination or a similar position (hospitality essential)
• Tertiary qualifications in Hospitality Management, Events and Communications, or related field (optional)
• Strong negotiation and persuasion skills.
• Excellent organisational and time management abilities.
• Proficiency in Microsoft Office Suite and event management software.
• Ability to work flexible hours, including evenings and weekends, to accommodate client needs.
• Exceptional attention to detail and problem-solving skills.
• A positive attitude and a passion for delivering exceptional guest experience
• Excellent interpersonal skills and the ability to build strong relationships.
• Ability to work with allocated budgets

The Benefits

• Competitive remuneration package
• Great team culture in a growing organisation
• Staff discounts across all our venues (Broadbeach, Noosa and Stradbroke Island)
• Opportunity to contribute and see results in a growing, dynamic, and exciting hospitality Group
• Professional career growth opportunities

Join our dynamic team and play a pivotal role in shaping the future of our hospitality Group.  If you are a strategic thinker with a passion for building and managing brands in the hospitality industry, we encourage you to apply for this exciting new opportunity. 

Please submit your application, including your resume and a cover letter outlining your relevant experience and achievements. Shortlisting will begin immediately. 

We appreciate all applicants' interest, but only successful candidates will be contacted.

The Good Time Group Holding is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.