Contract Manager

About Us

WA Primary Health Alliance is part of the Australian Government's national Primary Health Network (PHN) program which aims to strengthen, improve, and connect the primary care system. As the operator of Western Australia's three PHNs, our state-wide structure and strong partnerships allow us to deliver better health, together.

At the heart of our Vision and Mission is an ongoing commitment to working closely with GPs, health professionals, service providers, hospitals, government and the community to strengthen primary care state-wide.

We are united in working towards a more connected and collaborative primary health care system to improve health equity and health outcomes for all Western Australians, particularly those at risk of poor health.

We are guided by our Strategic Plan 2023 - 2026. To find out more about us and what we do, please go to our website: https://www.wapha.org.au/about-us/

We are committed to creating a safe and inclusive culture for all our staff, health providers, partners, and community members. The contribution and participation of people with diverse bodies, identities and experiences is crucial to the work we do and allows us to shape a health system that is fit for the future.

WA Primary Health Alliance acknowledges, and pays respect to, the Traditional Owners and Elders of this country. We recognise their diversity and the significant importance of their cultural heritage, values, beliefs, and self-determination in contributing to the positive health and wellbeing of the whole community. We also acknowledge and welcome all members of the lesbian, gay, bisexual, trans/transgender, intersex, queer, asexual, aromantic and other rainbow (LGBTIQA+) communities and celebrate the extraordinary diversity of people's bodies, identities, relationships, and experiences.

We encourage applications from every background and ability, including but not limited to, Aboriginal and Torres Strait Islander people, LGBTIQA+ people, people from multicultural backgrounds and people with disability.

The role

Join our Commissioned Services team at WAPHA and take on the exciting role of Contract Manager. If you excel at collaboration and have a knack for effective contract management, this opportunity is for you. As a Contract Manager, you'll work closely with Commissioned Services and other portfolios to ensure top-notch contract management across Western Australia. Collaborating with the Contracts Team, you'll align commissioning activities with WAPHA's strategic priorities and objectives, overseeing processes to ensure smooth execution of commissioned activities. Your role will involve evaluating commissioned activity and implementing innovative problem-solving strategies to drive improvements. If you have proven experience in contract management, strong communication skills, and a passion for making a difference in healthcare delivery, we want to hear from you. Join us and be part of our dynamic team dedicated to delivering impactful outcomes in Western Australia's healthcare sector. Apply now!

This role will be offered as an on-going position on a full-time basis and offers the flexibility to work from home and office.

Key tasks and responsibilities:

• Address and resolve contractual matters promptly, handling inquiries and issues with efficiency.
• Assist in developing resource materials necessary for contract management and administration, ensuring appropriate distribution.
• Facilitate effective communication between internal and external stakeholders, fostering smooth contract execution.
• Cultivate a collaborative relationship with Commissioned Service Providers through co-design and commissioning support, overcoming barriers to service delivery, and identifying opportunities.
• Monitor and manage Commissioned Service Providers contract performance, ensuring the achievement of contractual KPIs.
• Collaborate within the Contracts and Procurement team and cross-functional teams to ensure an integrated approach to commissioning and performance monitoring.
• Serve as the primary point of contact for all contractual matters concerning Commissioned Service Providers and related stakeholders.
• Support the ongoing development of commissioning processes and procedures, including mentoring other team members.
• Identify innovative solutions to address complex contractual issues and improve contract management with Commissioned Service Providers.
• Stay informed about relevant trends and issues in primary health service delivery, sharing insights and providing guidance to the sector.
• Provide accurate, expert, and timely advice, information, and reports on both strategic and transactional aspects of contract management.
• Utilise, maintain, and review systems for collecting, analysing, and reporting contract performance and outcome data.
• Prepare regular reports on contract management activities, outcomes, and performance against agreed contractual KPIs.

About you

To be considered for this role, candidates must meet the following selection criteria:

Essential experience and education

• Relevant tertiary qualification in health-related fields or contract management/procurement or equivalent experience
• Exceptional attention to detail and accuracy in contract drafting and review.
• Strong organisational skills and experience implementing efficient business systems for managing diverse contracts.
• Application of commercial and risk management principles for pragmatic decision support.
• Comprehensive understanding of the contract lifecycle from pre-award to post-award management.
• Strong analytical and problem-solving skills for effective prioritisation and task management.
• Excellent verbal and written communication skills for clear articulation of complex concepts.
• Understanding and support of transparent and equitable contract management procedures.
• Proficiency in information and communication technology.
• Proven ability to build relationships and collaborative partnerships with internal and external stakeholders.

Our Benefits

• Hybrid working arrangement that combines remote work (3-4 days per week) with office presence in our modern Subiaco office (1-2 days per week).
• Commitment to employee development.
• Salary packaging - WAPHA's arrangement allows for a maximum of $15,900 for general living expenses and $2,650 for entertainment benefits per fringe benefit tax year.
• Competitive salary.
• Professional development allowance ($1k per year).
• Employee Assistance Program.
• Additional paid parental leave.
• Gifted paid day off during Christmas shut down period.
• Annual $200 health and wellbeing reimbursement scheme.
• All employees have access to LinkedIn Learning.
• Study leave options available.
• Option to purchase additional leave.
• 13 weeks long service leave after 10 years of continuous services (accessible on a pro-rata basis after 7 years).

To Apply

Please submit your application by clicking the 'Apply' button.

Your application should include your CV along with a cover letter. The cover letter should outline your interest in working for WAPHA and address the selection criteria as outlined in the job advertisement demonstrating your skills and experience relevant to the requirements of this role.

Applications close Tuesday 30th April 2024.

WAPHA reserves the right to commence shortlisting prior to the advertised close date.

For further information please email . Please note that applications must be submitted via the link provided - applications received by email will not be accepted.

Applicants must hold current, unrestricted working rights in Australia to be eligible for this role. Candidates without valid authorisation to work in Australia will not be considered. Compliance with all relevant employment laws and regulations is mandatory.