Contract - Reports Coordinator

Seeking a well-rounded administrative superstar to undertake a 3 month contract in the dynamic insurance building industry.
Working in-office in a bright central office in South Melbourne with free gym and cafes on site!
Responsible for administrative duties on claims such as report writing, client communications and customer care.
Key Responsibilities:

• Liaising with customers using Amazon Connect
• Entering and maintaining data in Salesforce
• Managing expectations of customers and internal stakeholders
• Reviewing and submitting building reports from Assessors and trades
• Booking appointments for the Assessing team with customers
• Arranging trades to attend site for urgent repairs
• Aiming for a first call resolution approach to all calls
• Meeting KPI’s
• Other duties as required

The option to extend to permanent is a possibility for the right candidate. For contract period 3 months at $32 an hour.
Start date is 4 March, 2024.
Please call Kate on 0400 713 117 and submit CV to kate@sunrayrecruitment.com.au