AddressContracts Account Manager
Capital Transport is the largest, privately owned courier and taxi truck business. We are similar to Uber but deliver goods, not people, and our customers aren't the general public but rather businesses that need their products moved from one place to another.
Our Culture
Our culture is a key part of what makes Capital Transport a great place to be part of. We care about our team and ensure that we provide a place that promotes a fun, supportive & rewarding culture to help you achieve success.
We strive to have a workplace that has:
· Amazing, supportive & inclusive culture
· Career progression & growth (we want to see you succeed!)
· Collaborative teams that are willing to help each other to achieve collective goals & targets.
· Onsite Parking
· Casual Fridays
· Social club - fun social activities & outings
· Monthly BBQ's
Job Description
We are seeking a Contracts Account Manager to join our Contracts department. This is a permanent position that requires a high level of attention to detail, excellent interpersonal and customer service skills, and the ability to work autonomously within a fast-paced team environment.
Your responsibilities include but are not limited to:
· Being the primary contact for clients within the contracts portfolio and maintaining these portfolios above the benchmarked figures.
· Developing relations with clients and resolving their queries
· Preparing internal and external client reports and ensuring all jobs are priced accurately every day.
· Scheduling sub-contractor daily runs based on the most efficient route and liaising between the client and the sub-contractor to ensure all deliveries are completed within agreed time frames.
· Proficient in all contract client delivery processes and requirements.
· Being acutely aware of Occupational Health and Safety legislation.
