Control Centre Shift Manager

Control Centre Shift Manager

About ARTC

Keeping Australia moving and growing our network for the future brings immense opportunities.

At ARTC (Australian Rail Track Corporation), we are one of the largest rail network owners in Australia. With more than 1,800 employees across 39 locations, we all work towards our common goal to link the nation and keep Australia moving. As the rail industry undergoes significant transformation, we've invested billions of dollars to build, expand and modernise our network to get freight off the road and onto rail, and we're not stopping. That's good for our customers, motorists, the environment, and communities.

About the Division / Team

Our Hunter Valley network primarily services the Hunter Valley coal chain - the world's largest thermal coal export operation - by providing an efficient and reliable rail transportation system between mines and the Port of Newcastle. We manage the movement of around 250 trains per day on our network. Around half of these being coal trains and the other half comprised of passenger services, as well as grain, general intermodal, and other bulk freight trains.

About the Opportunity

Train Transit Managers are responsible for leading a team of Network Control Centre employees effectively, efficiently and safely deliver the daily plan, which includes train running and facilitation of track access for maintenance staff across the Hunter Valley network, in compliance with customer access contracts, network policies, and business priorities.

• Oversee continuous monitoring of the network status and performance to ensure the safety of network users, maintainers, and the general public, to anticipate and proactively respond to possible delays or problems that may arise.
• Consult with different departments to ensure disruption management decisions consider safety, customer priorities, asset planning, operator capabilities and sustainability impacts.
• Promptly coordinate responses to emergencies including the accurate and timely reporting of incidents and emergencies on ARTC's network both internally and externally.
• Manage the team's use of multiple software applications to ensure day-to-day records associated with train running, interactions with train operators, train control reports, billing information and other items are accurate and complete.
• Assist in the ongoing development of the forward strategic plan and NCCN budget.
• Notwithstanding any of the above, give absolute primacy to the maintenance of the personal safety of all persons using ARTC track.

About You

To ensure success in this position, applicants will be able to demonstrate:

• Strong frontline leadership capabilities within an operational environment with the ability to champion, coach and motivate a team of up to 15 within a fast-paced environment.
• Tertiary qualifications in transport and logistics or business management is advantageous.
• Knowledge of or the ability to rapidly acquire the NSW rail regulations, network rules, enterprise agreements and an understanding of the safety aspects of train operations in line with the delivery of business plans and goals.
• The understanding of system thinking in a professional setting and familiarity with modern management methodologies.
• Excellent commercial acumen and entrepreneurship with a proven ability to manage emergencies and other service failures.
• A collaborative style of communication with highly developed negotiation, influencing, analytical, and interpersonal skills.
• An ability to exercise sound judgement with good analytical and problem-solving skills.
• A current Drivers licence - Class C.

What we offer

You will have access to a variety of benefits working with us, including but not limited to:

• Competitive remuneration
• An uncompromising commitment to a Zero-Harm working environment
• Fully paid on the job training
• 24/7 Employee Assistance Program for all employees and their direct family members
• Numerous financial, lifestyle, health and wellbeing benefits Including salary sacrifice option of novated leasing, discounts and support programs

Our Organisation and Culture

We foster an inclusive, values led culture and embrace diversity in all forms. Together, our people build a respectful, fair, and flexible workplace and we thrive on creating an environment where your hard work and achievements are recognised.

We have an uncompromising commitment to your physical and mental health and safety. We want you to be with us for the long-term, so providing you with ongoing development opportunities is important to us.

We rely on the diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented employees regardless of age, gender, disability, sexual orientation, religion, or cultural background.

At ARTC, we are proud to be an equal opportunity employer. We are committed to making a real difference for Australia's first peoples and encourage applications from people of Aboriginal and Torres Strait Islander descent. Come and join us at ARTC and experience belonging.

Apply Now

If this opportunity sounds like the challenge you have been looking for please apply online today. As part of the application process, you will be required to undergo pre-employment criminal history, reference and medical checks, including drug and alcohol testing. ARTC is a drug and alcohol-free working environment.

For further information relating to the role, please contact - ***********@artc.com.au

Applications close: 29th March 2024.

ARTC reserve the right to progress applications prior to the closing date.