Control Management Consultant - 12 Month Secondment

Control Management Consultant

• 12-Month Secondment
• Location Sydney, Melbourne, or Brisbane

About the role:The role of the Control Management Advisor is to:

• Deliver and complete control testing program requirements, enabling the detection and prevention of risk and regulatory obligations.
• Identify and coordinate control automation opportunities to uplift the control environment; and
• Raise control maturity with business risk partners and business stakeholders.

Objectives include:

• Coordinate business SMEs to ensure effective consultation for the design and execution of control tests.
• Identify, prioritise, and coordinate automation and efficiency opportunities to strengthen the control environment, achieving the right balance between risk reduction and cost to implement.
• Effective relationship management with Consumer Insurance stakeholders in understanding their risk and obligation accountabilities, uplifting the knowledge of the control environment within all teams.
• Identify improvements in the control design to improve customer experience, where control automation is not possible.
• Ensure Insurance controls align with Suncorp Group internal Policies, Frameworks and Standards, regulatory requirements.

Key Accountabilities:

• Working with Consumer Risk Advisors and the centralised Compliance function as well as Business Owners to understand the control objectives prior to testing, ensuring that the control is scoped, localised and associated correctly to relevant risk and obligations.
• Executing control test plans and activities for Consumer operational risk and compliance obligations.
• Investigate opportunities to identify cost effective strategies to improve the control environment. This includes identifying automated solutions where possible to reduce cost and ensure an improved customer experience.
• Negotiating and agreeing control uplift opportunities with Control Owners.
• Maintaining test plans and outcomes for control test plans and assurance activities for Consumer teams within the Group reporting tool (i.e., IRIIS).
• Providing control testing and assurance expertise to Consumer Risk and centralised Compliance function to uplift control capability.
• Complete ad-hoc work as required to support the delivery of Consumer strategic objectives.

About You:

• Relevant degree in Business, Law or related field - Desired
• ISO 31000: Risk Management training - Desired
• Minimum three (3) years appropriate industry experience in general insurance, personal injury insurance or financial services
• Experience managing stakeholders, including co-ordination of key programs of work.
• Experience interpreting internal Policies, Frameworks and Standards

Key Capabilities:

• Good stakeholder management - develop and maintain relationships with key stakeholders applying fit for purpose engagement models.
• Effective planning and organising - establish processes in order to proactively scope goals and define delivery plan.
• Audit/assurance technical ability - identify requirements, analyse business processes, gather evidence, identify gaps and delivery outcomes.
• Good level of risk knowledge - strong level of understanding and proven track level of applying industry risk and control practices.
• Highly Analytical - use information to identify key issues, compare data and draw insight.
• Strong communication - convey and explain information, coherently and confidently both oral and written