Conversation Rate Optimisation Lead

Acknowledgement of CountryMONEYME acknowledges Aboriginal and Torres Strait Islander peoples as the first people and Traditional Custodians of the land and waterways throughout Australia. We recognise their continued connection to culture, community and Country, and pay our respects to Elders past and present.About MONEYMEMONEYME is a founder-led digital lender and . We challenge the traditional ways of credit and simplify the borrowing experience with digital-first experiences that meet the needs of modern consumers. We offer a range of fast, flexible, and competitively priced products that span our customers' credit lifecycle, including personal loans, credit cards, and car loans. We deliver unrivalled customer experiences powered by smart technology, speed and efficiency.We are for ambitious Australians that expect more from life and the companies they engage with. We uphold a strong ethos of sustainability and hold ourselves accountable to the high standards of the B Corp movement. Our culture is energetic and driven, and we continually challenge the status quo… we're nothing like your traditional finance institution. We have recently been certified as a B Corp and a We're proud to have built a culture where people feel heard, cared for, and empowered to push boundaries. We wouldn't be able to continually improve and grow as a company without our diverse and exceptional team.About the roleAs a Conversion Rate Optimisation Lead, you will be responsible for optimising the conversion funnel and driving improvements in user experience to maximise the conversion rate across our digital platforms. You will work closely with our marketing, design, product and development teams to analyse user behaviour, identify conversion barriers, and implement data-driven strategies to enhance the overall performance of our digital products.In this role, you will play a pivotal part in understanding our customers, identifying opportunities, conceptualizing and validating solutions, and driving their growth into increased revenue streams. Your experience of research, design, experimentation, and validation will be instrumental in achieving these ambitious goals.What we're looking forWe are looking for an agile, great communicator and ready to learn self-sufficient individual who can research, test, and improve the performance of MONEYME's critical touch points using a data-driven optimisation framework.The successful applicant is someone who has experience with:

• Improving conversion rates across digital channels
• Increasing revenue and customer acquisition
• Enhancing user experience and engagement
• Gathering data-driven insights and recommending optimisation projects
• Effectively collaborating and communicating with cross-functional teams

If you are ambitious and looking to take ownership of Conversion Rate Optimisation within our business, then this role is for you.Desired experience

• UX Research
• Conversion Optimisation & Hypothesis
• Prioritisation
• UX & UI Design
• Data Analytics & Executive Reporting
• Development Pipeline Management
• Stakeholder & Project Management
• Software such as or similar to Google Analytics, Google Tag Manager, Convert, Hot Jar, Usertesting & Figma

What you'll be doing

• Conduct thorough analysis of website traffic, user behaviour, and conversion funnels using web analytics tools such as Google Analytics, Hotjar, or similar platforms.
• Identify key performance metrics and develop KPIs to measure the effectiveness of conversion optimisation efforts.
• Perform A/B tests, multivariate tests, and other experimentation methods to validate hypotheses and identify opportunities for improvement.
• Collaborate with cross-functional teams to develop and implement CRO strategies, including landing page optimisation, user flow enhancements, and checkout process optimisation.
• Present findings, results, and insights back to executive team and wider business
• Utilise qualitative and quantitative research methods, including user surveys, heatmaps, and session recordings, to gain insights into user preferences and pain points.
• Stay up-to-date with industry trends and best practices in conversion Rate Optimisation, user experience design, and digital marketing.

At MONEYME, we value

• Strong teamwork skills, with the ability to collaborate within and across teams and functions.
• Ability to think creatively and problem solve when faced with new challenges.
• Ability to work independently & self-motivated.
• Strong time management skills with the ability to deliver quality work in an efficient manner.
• Ability to adapt to evolving priorities and deadlines and manage multiple projects at one time.

What's in it for youAt MONEYME we believe in rewarding hard work. When the business is winning, so are you and we're always investing in our employees to lead new projects and develop people's careers. We have quarterly awards, events, bonuses and more.Some of our perks and benefits we offer to our employees are:

• Up to 5 additional days of bonus leave per calendar year after 12 months of service for eligible employees.
• 3 days paid community service and volunteering leave per year.
• 12 weeks of employer-paid parental leave and two weeks employer-paid leave for secondary carer.
• Quarterly champion awards and reward trips.
• Mental health and wellbeing initiatives, health checks, skin cancer checks, free vaccination, etc.
• Team social events, massages in the office, free coffee and much more.

MONEYME Limited is an equal opportunity employer and we value diversity, equity, and inclusion. We are committed to creating a diverse and inclusive workplace and encourage applicants from all backgrounds to apply. We believe that the unique contribution of our employees is a key driver of our success. We stand together - our diversity and inclusion give us an edge.